Kendra Giraldi
Berkley,MI
Summary
Aesthetic and patient care leader with 20+ years of experience spanning cosmetic surgery, medical aesthetics, and luxury patient experience. Proven record personal revenue generation, multi-site operational support, and high-conversion consultation strategy.
Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Patient Care Consultant
AirSculpt
Birmingham, MI
11.2025 - Current
- Drive surgical consultation strategy and patient conversion in a high-volume cosmetic surgery clinic.
- Partner directly with surgeons to develop customized surgical plans and align patient expectations.
- Delivered and exceeded monthly goals consecutively.
- Top 94% of Elite Consultant Closers.
- Supported 8 additional locations/markets
- Delivered exceptional customer service, enhancing client relationships and loyalty.
Clinic Manager
Ideal Image
Rochester Hills, MI
11.2023 - 09.2025
- Led operations, revenue performance, and team development for a high-volume clinic.
- Owned KPIs, P&L, and consultation outcomes to drive sustained growth.
- Selected Impact:
- Exceeded sales goals 80%+ of tenure
- Maintained top 4 regional ranking, with national recognition
- Increased conversion performance to +2% above national average (Allé metrics)
- Supported oversight of 19 clinics in partnership with District Manager
- Trained and onboarded Clinic Managers regionally
- Selected for multi-site leadership support (Ohio clinic)
- Nominated for 2024 Employee Achievement Award
Aesthetic Practice Manager
Together Women’s Health
Dearborn, MI
05.2022 - 11.2023
- Built and scaled aesthetic service lines (injectables, lasers, skincare).
- Developed SOPs, trained teams, and drove service line profitability.
- Managed daily operations, ensuring compliance with healthcare regulations and company policies.
- Developed training programs for staff, promoting professional development and operational excellence. Increasing Retail Revenue 15%
- Analyzed performance metrics to identify areas for improvement in practice operations.
- Led strategic planning initiatives to enhance service offerings and expand patient outreach efforts.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Medical Esthetician Experience
Independant Contract
- Medical Esthetician, Art of Dermatology, Berkley MI
- Founder - Common Rituals (Skincare Brand) Los Angeles CA
- Esthetician - Hyatt Corporation. Huntington Beach CA. New York, NY
- Esthetician/Marketing - Verabella Skin Therapy. Beverly Hills CA
- Director of Admissions/ Instructor - Joe Blasco Makeup Center. Los Angeles CA. Orlando FL
Education
Marketing
Oakland Community College
Bloomfield Hills, MISkills
- Revenue Growth
- KPI & P&L Ownership
- Multi-Location Operations
- Team Leadership & Training
- Conversion Strategy
- Patient Experience
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Customer engagement
- Building rapport
- Brand awareness
Certification
- Esthetician License ( CA / NY / MI )
- UCLA Extension (Cosmetic Sciences)
- Oncology Skincare Certification
- Oakland Community College, Royal Oak
Timeline
Patient Care Consultant
AirSculpt
11.2025 - Current
Clinic Manager
Ideal Image
11.2023 - 09.2025
Aesthetic Practice Manager
Together Women’s Health
05.2022 - 11.2023
Medical Esthetician Experience
Independant Contract
Marketing
Oakland Community College