Kendra Hines
Waverly
Summary
Reliable and detail-oriented professional with experience in cash handling, transaction processing, and customer service. Skilled in identifying discrepancies, ensuring compliance with policies, and safeguarding confidential information. Proven ability to work efficiently in fast-paced environments while delivering exceptional customer service. Seeking to apply these skills as a Teller to support and contribute to the success of Atomic Credit Union.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
Ivy and Oak Boutique
10.2024 - Current
- Processes transactions accurately using cash, debit, and credit card payments.
- Maintains accurate records of sales and inventory updates.
- Assists customers with product selection while providing professional and friendly service.
- Handles exchanges and returns while ensuring accuracy.
Case Manager
Path Integrated Services
03.2023 - 10.2024
- Managed and maintained confidential client records while ensuring compliance with regulations.
- Assisted clients with financial planning, accessing community resources, and managing budgets.
- Educated clients on financial literacy, including budgeting and responsible money management.
Cashier
Ozzy's Carry-Out and Drive-Thru
11.2021 - 03.2023
- Processed high-volume cash and card transactions and balanced the register daily.
- Verified payments, provided correct change, and detected discrepancies.
- Maintained a clean and organized work environment.
Shelter Aide
Sojourners Care Network
05.2021 - 11.2021
- Assisted clients with financial planning and paperwork.
- Maintained accurate documentation while ensuring confidentiality.
- Provided professional support and guidance in a client-facing role.
Cashier
McDonald's
04.2016 - 05.2018
- Processed cash and card transactions quickly and accurately.
- Provided excellent customer service in a fast-paced environment.
- Followed company policies to ensure security and accuracy with transactions.
Education
High School Diploma -
Waverly High School
Waverly, OH05-2018
Skills
- Cash handling
- Customer service
- Attention to detail
- Confidentiality
- Team collaboration
- Time management
- Cash drawer balancing
References
References available upon request. Thank you for taking the time to review my application.
Timeline
Retail Sales Associate
Ivy and Oak Boutique
10.2024 - Current
Case Manager
Path Integrated Services
03.2023 - 10.2024
Cashier
Ozzy's Carry-Out and Drive-Thru
11.2021 - 03.2023
Shelter Aide
Sojourners Care Network
05.2021 - 11.2021
Cashier
McDonald's
04.2016 - 05.2018
High School Diploma -
Waverly High School
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