Summary
Work History
Education
Skills
Timeline
Generic

Kendra Howard

Mount Juliet,TN

Summary

Dynamic and service-oriented professional with proven organizational skills at Traceside Dermatology and Allergy. Expert in appointment scheduling and front desk operations, enhancing client experiences through effective communication and multitasking. Recognized for maintaining confidentiality and streamlining processes, ensuring a welcoming environment and efficient office management.

Work History

Receptionist

Traceside Dermatology and Allergy
  • Greeted visitors and customers, delivering professional assistance with expertise.
  • Confirmed appointments and updated client records to maintain accurate information.
  • Answered phone promptly, directing calls to appropriate departments efficiently.
  • Maintained cleanliness of reception area, ensuring positive first impressions.
  • Handled cash transactions accurately while keeping detailed sales and payment records.
  • Streamlined front desk operations by managing phone calls, emails, and walk-in clients effectively.
  • Performed clerical tasks such as data entry, photocopying, scanning, and faxing documents to enhance office efficiency.
  • Managed sensitive information discreetly, adhering to strict confidentiality standards.

Education

Aesthetics

Tennessee College of Applied Technology
Nashville, TN
05.2004

GED - General Studies

Brentwood High School
Brentwood, TN
05.1998

Skills

  • Organizational skills
  • Time management
  • Telephone communication
  • Data entry and input
  • Verbal and written communication
  • Appointment scheduling
  • Document management
  • Professional demeanor
  • Service-oriented mindset
  • Front desk operations
  • Phone etiquette
  • Multitasking and prioritization
  • Problem-solving
  • Punctuality and reliability

Timeline

Receptionist

Traceside Dermatology and Allergy

Aesthetics

Tennessee College of Applied Technology

GED - General Studies

Brentwood High School
Kendra Howard