Kendra McBride
Lexington,SC
Summary
Dynamic grocery professional with extensive experience at Publix, excelling in inventory management and employee training. Proven track record in enhancing team performance and ensuring compliance with safety standards. Adept at problem resolution and fostering effective communication, driving operational excellence and customer satisfaction. Committed to continuous improvement and achieving organizational goals.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Grocery Manager
Publix
Columbia, SC
02.2022 - 02.2025
- Executed payroll processing and scheduling to streamline administrative operations.
- Managed merchandise preparation for shipment, ensuring timely delivery to customers.
- Monitored stock levels and ordered inventory to maintain optimal supply.
- Conducted regular inventory audits, verifying accuracy of stock counts.
- Enforced company policies consistently, promoting a culture of compliance.
- Facilitated effective communication between departments to enhance workflow efficiency.
- Delivered exceptional customer service, resolving inquiries and complaints promptly.
- Planned and conducted training sessions to elevate employee performance.
Grocery Team Leader
Publix
Clarksville, TN
07.2019 - 02.2022
- Facilitated weekly performance feedback sessions with management staff to enhance employee development.
- Organized team efforts for efficient stocking of shelves and backroom areas.
- Resolved customer complaints promptly while maintaining professionalism and a positive demeanor.
- Supervised staff adherence to company guidelines and policies, ensuring operational excellence.
- Conducted regular audits of price tags for accuracy across all products in the store.
- Ensured compliance with safety regulations and maintained workplace safety standards.
- Monitored stock levels throughout the day, addressing shortages or excesses in inventory.
- Trained new employees on equipment use, safety protocols, customer service techniques, and product knowledge.
Grocery Replenishment Specialist
Publix
Saint Augustine, FL
11.2006 - 12.2017
- Delivered training and guidance on merchandising techniques to team members.
- Managed daily stocking and organization of backroom tasks.
- Performed cycle counts to ensure accurate warehouse inventory levels.
- Maintained optimal inventory levels and replenished stock as necessary.
- Implemented safety procedures for efficient warehouse operations.
- Analyzed sales data to identify trending products and adjust inventory accordingly.
- Collaborated with store management to optimize product availability and restocking efforts.
- Created purchase orders for out-of-stock items, tracking deliveries effectively.
Education
National Registry Of Food Safety Professionals
Columbus GA07-2023
High School Diploma -
High School
Associate of Applied Science - Nursing
Midlands Technical College
West Columbia, SC 01.2025 - Current
Skills
- Customer service and support
- Team leadership and building
- Employee training and development
- Inventory management and merchandising
- Effective communication skills
- Problem resolution and solving
- Time management strategies
- Stock replenishment and oversight
- Display planning and product merchandising
- Loss prevention techniques
- Task delegation and workflow planning
- Health and safety compliance
- Scheduling coordination and management
- Budgeting and finance oversight
- Performance evaluations and feedback
- Active listening skills
- Supply chain management expertise
- Quality control processes
- Goal setting and adaptability
- Good judgment in decision-making
- Process improvement initiatives
- Reliability in task execution
Experience working as a caretaker
Assisted with daily medical needs, administering medications and managing dietary preferences. Provided care in dressing, hygiene, getting out of bed and emotional support. Changing colostomy, catheter and IV bags. Assisted RN with giving medical injections, and checking vital signs.
Timeline
Associate of Applied Science - Nursing
Midlands Technical College
01.2025 - Current
Assistant Grocery Manager
Publix
02.2022 - 02.2025
Grocery Team Leader
Publix
07.2019 - 02.2022
Grocery Replenishment Specialist
Publix
11.2006 - 12.2017
National Registry Of Food Safety Professionals
High School Diploma -
High School