Kendra McNeal
Baraboo,WI
Summary
Customer focused Sales Associate with a proven track record at Maurices, excelling in customer service and teamwork. Skilled in cash handling and retail operations, I fostered customer loyalty through personalized service and effective problem-solving. My outgoing personality and commitment to visual merchandising significantly enhanced store presentation and increased foot traffic.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
Maurices
Baraboo
2017 - Current
- Assisted customers in selecting products, enhancing shopping experience through personalized service.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Processed transactions efficiently, maintaining accuracy in cash handling procedures.
- Collaborated with team members to achieve daily sales goals and maintain store presentation standards.
- Engaged in product knowledge training to provide informed recommendations to customers.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Supported visual merchandising efforts by arranging displays to maximize product visibility and appeal.
- Participated in promotional events, contributing to increased foot traffic and brand awareness within community.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Sauk Prairie High School
Sauk City Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Outgoing personality
- Cash handling
- Cash register operation
- Store opening and closing
- Retail store operations
Timeline
Sales Associate
Maurices
2017 - Current
High School Diploma -
Sauk Prairie High School