Kendra M. Windom
6573 HilMar Drive Apt 103 District Heights ,MD
Summary
Targeted office management position aimed at applying administrative skills to support team objectives and drive operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
Tilt Up Construction, Inc
10.2019 - 11.2021
- Directed and managed all administrative functions to enhance office efficiency.
- Assisted in managing office supply inventory and placing orders as needed. Sorted incoming mail and deliveries. Handled outgoing mail efficiently.
- Oversaw monitoring and recording of hours worked, including overtime, vacation, and sick leave.
- Assisted with scheduling group meetings and maintaining calendars. Supported research efforts and contributed to report creation. Provided general administrative support as needed.
- Oversaw scheduling, coordination, and tracking of project procedures and resource allocation.
- Assisted in preparing status reports to update management, clients, and stakeholders on project and program progress. Monitored compliance with cost and benefit updates. Supported effective project management in a safety-focused environment.
- Oversaw special projects from initiation to completion, ensuring accurate updates to all systems and project data sheets.
- Oversaw development and submission of realistic project budgets while ensuring accountability for progress reporting.
Maximo Specialist
Tilt Up Construction, Inc
03.2017 - 10.2019
- Generate Maximo PM schedules/tasks for required facility equipment maintenance
- Print and distribute PM tickets (schedules/tasks) to personnel
- Review PM documentation received and complete/close out all PM tickets within Maximo
- Generate corrective maintenance tickets for repair/replacement of failed or broken components within Maximo
- Maintain records and prepares reports on all approved and completed CM, SC and PM tickets weekly and monthly, as directed
- Maintain warranty information within Maximo
- Verify, create, and manage facility equipment/assets, their location and hierarchy
- Schedule projects and service requests
- Performs other duties as assigned
Administrative Assistant
CEEPCO Contracting, Inc
04.2014 - 03.2017
- Assist in program planning
- Scheduling special projects and service request
- Manage/ Planning Special events
- Operates MAXIMO System
- Manages Ticketing systems for Engineering
- Manages database, and reports out weekly/monthly on PM data
- Manages procurement of office and work site equipment
- Serves as safety coordinator
- Approves Employee time cards in Time and Attendance System
- Drafts all proposals for contract reimbursable expense request
Administrative Assistance
Omni Corporation
09.2008 - 04.2014
- Data Entry
- Managing MAXIMO System
- Maintaining Quality Assurance
- Generating Monthly Reports
- Process Work Orders for Alterations Work Group (AWG)
- Track Expense Reports
- Served as Customer Service POC at Pentagon to dispatch Service and work orders
- Maintain Calendar – Schedule Meetings
- Process Travel Vouchers – Reimbursable Expenses
- Processed Parking and Transit Benefits for staff
- Request DOD Badge/ Building Passes for Staff
General Clerk II
CTI Global Solutions, Inc
12.2006 - 09.2008
- Performs all Administrative taskers
- Assist branch chief with analyzing data for Federal building repair alteration planning
- Received service calls for ticketing, using MAXIMO system
- Monitored service cost and trends (Cost Analysis)
- Mail delivery POC
- Served as records management contact
- Provided clearance on documents to ensure format, grammar, and procedural requirements are met
Education
HS Diploma - General Studies
Althoton High School
06.1999
Skills
Utilized extensive customer service background to effectively address client needs and resolve issues
Utilized extensive 10 years of Maximo (CMMS) experience to enhance asset management efficiency
Directed administrative management functions to support organizational objectives
Provided comprehensive support for program activities to ensure successful execution
Exhibited strong self-direction to enhance productivity and performance
Cultivated a team-oriented environment to drive collective success
Facilitated clear and impactful communication to enhance collaboration and understanding
Implemented strategies for conflict resolution to maintain a positive work environment
Assessed organizational requirements to enhance operational efficiency
Certification
- MS Office Suite (MS: Word, Excel, Outlook, Power Point)
- Google Systems (G: Mail, Sheets, Forms, Docs, Slides)
- MAXIMO Training Certificate
- Crystal Reports XI
- Construction Quality Management for Contractors Certificate
- OSHA 30 Certification
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Focus or report.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Achieved Result through effectively helping with Task.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Timeline
Office Manager
Tilt Up Construction, Inc
10.2019 - 11.2021
Maximo Specialist
Tilt Up Construction, Inc
03.2017 - 10.2019
Administrative Assistant
CEEPCO Contracting, Inc
04.2014 - 03.2017
Administrative Assistance
Omni Corporation
09.2008 - 04.2014
General Clerk II
CTI Global Solutions, Inc
12.2006 - 09.2008
HS Diploma - General Studies
Althoton High School