Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Sides

Roosevelt,Utah

Summary

Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

10
10
years of professional experience

Work History

Teller

Mountain America Credit Union
Roosevelt, UT, UT
03.2023 - 03.2024
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Answered customer inquiries regarding bank products and services.
  • Explained account information to customers in detail as needed.
  • Cross-sold additional bank products when applicable to meet customer needs.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Adhered strictly to all security procedures related to handling money at the teller window.
  • Delivered exceptional service to customers in person or over telephone.

Direct Support Professional

North Eastern Services
Roosevelt, UT
04.2022 - 02.2023
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Assisted individuals in learning and developing new skills.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.

Supervisor

Randlett Merc
Randlett, UT
06.2014 - 04.2022
  • Coordinated employee schedules according to shift changes and availability.
  • Coached staff members to develop long-term career goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Responded to customer questions regarding products, prices and availability.
  • Provided ongoing training to address staff needs.
  • Identified needs of customers promptly and efficiently.
  • Analyzed key performance indicators to identify effective strategies.

Education

High School Diploma -

Union High School
Roosevelt, UT
05.2015

Skills

  • Decision Making
  • First Aid Certification
  • Personal Hygiene Assistance
  • Attentive to People
  • Client Records Management
  • Caring Companionship
  • Diet and Nutrition
  • Clear Communication
  • Time Management
  • Regulatory Compliance
  • Drawer balancing
  • Account updating
  • Cash Handling
  • Customer Relationship Building
  • Fraud Detection
  • Banking

Timeline

Teller

Mountain America Credit Union
03.2023 - 03.2024

Direct Support Professional

North Eastern Services
04.2022 - 02.2023

Supervisor

Randlett Merc
06.2014 - 04.2022

High School Diploma -

Union High School

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Kendra Sides