Kendra Smith
Manchester,KY
Summary
Dynamic and detail-oriented professional with experience at Leslie County Sheriff Office, excelling in administrative tasks and customer satisfaction. Proven ability to implement efficient filing systems and enhance office organization. Skilled in payment management and telephone etiquette, consistently improving operational efficiency and ensuring compliance with privacy policies.
Overview
17
17
years of professional experience
Work History
Clerk
Leslie County Sheriff Office
Hyden,ky
09.2025 - Current
- Implemented filing systems that improved access to vital documents.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Optimized office space usage, arranging workstations to maximize productivity.
- Collected property tax payments
- Answer phones
Clerk
Leslie County Sheriff Office
Hyden, KY
09.2022 - 12.2023
- Processed and organized case files for efficient retrieval and review.
- Assisted in maintaining accurate records of incidents and investigations.
- Supported administrative tasks, including data entry and document management.
- Responded to inquiries from the public regarding reports and services.
- Collaborated with law enforcement personnel to ensure timely information flow.
- Ensured compliance with departmental policies in handling confidential information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Accounts Receivable Coordinator
Laboratory Management Consultants
Hazard, KY
02.2016 - 09.2021
- Managed invoicing processes, ensuring timely billing and accurate records.
- Reconciled accounts receivable transactions, maintaining data integrity and accuracy.
- Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
- Led initiatives to streamline collections procedures, enhancing cash flow management.
- Reduced outstanding debts through consistent follow-up on overdue invoices and negotiating payment plans.
Deputy Jailer
Kentucky River Regional Jail
Hazard, KY
02.2009 - 05.2015
- Supervised inmate activities and ensured compliance with facility regulations.
- Managed intake and release processes for incoming and outgoing inmates.
- Conducted regular security checks to maintain a safe environment.
- Trained new staff on operational procedures and safety protocols.
- Assisted in conflict resolution among inmates to reduce incidents.
- Collaborated with law enforcement during transport of inmates to court appearances.
- Implemented safety measures that enhanced overall facility security protocols.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Education
High School Diploma -
Leslie County High School
Hyden, KY05.2006
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Filing systems
Administrative tasks
File maintenance
Mail processing
Sales expertise
Handling payments
References
Serena Asher- 606-275-0350
Angie Koontz-606-216-7383
Billy Collett- 606-275-0710
Timeline
Clerk
Leslie County Sheriff Office
09.2025 - Current
Clerk
Leslie County Sheriff Office
09.2022 - 12.2023
Accounts Receivable Coordinator
Laboratory Management Consultants
02.2016 - 09.2021
Deputy Jailer
Kentucky River Regional Jail
02.2009 - 05.2015
High School Diploma -
Leslie County High School