Kendra Strandberg
Fort Mill,SC
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged my customer service and time management skills at Dicks Sporting Goods. Skilled in handling high-pressure situations and multitasking, I significantly improved transaction accuracy and efficiency. My dedication to professional appearance and team collaboration consistently met and exceeded employer expectations.
Overview
1
1
year of professional experience
Work History
Cashier
Dicks Sporing Goods
Pineville, NC
12.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Garrison
Pineville, NC
06.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Catawba Ridge Highschool
Fort Mill, SC06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Time management skills
- Refund handling
- Guest inquiries
- Promotions and Discounts Understanding
- Loyalty Program Promotion
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
Timeline
Cashier
Dicks Sporing Goods
12.2023 - 03.2024
Host
Garrison
06.2023 - 08.2023
High School Diploma -
Catawba Ridge Highschool