Kendra Tolbert
Coldwater,MS
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Entergy
Tunica, MS
08.2025 - Current
- Managed daily office operations to ensure efficient workflow and organization.
- Coordinated schedules, meetings, and travel arrangements for executive staff.
- Developed and maintained filing systems to enhance document retrieval processes.
- Assisted in preparation of reports and presentations for departmental reviews.
- Fostered communication between departments to streamline project collaboration.
- Implemented office supply inventory management system to reduce costs and improve efficiency.
- Trained new administrative staff on company policies and procedures for onboarding success.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Property Manager
Oakland Management at Robinsonville MS
Robinsonville, MS
01.2025 - 08.2025
- Facilitated resident communication, enhancing satisfaction and community trust through prompt issue resolution.
- Implemented a digital management system, optimizing operations and reducing maintenance response times.
- Monitored occupancy and satisfaction metrics, enabling strategic decisions that improved tenant retention.
- Collaborated with maintenance teams to prioritize urgent repairs, ensuring swift resolutions and resident contentment.
Property Manager
Corsair Management at Hornlake MS
Hornlake, MS
01.2023 - 10.2024
- Managed rent calculations, boosting accuracy and tenant satisfaction.
- Enhanced tenant onboarding, cutting move-in times and improving efficiency.
- Negotiated vendor contracts, achieving cost savings and service quality.
- Implemented marketing, increasing occupancy and revenue.
- Delivered prompt tenant service, fostering a positive living environment.
Intensive Case Manager VA Affairs
Vertava Health at Southaven MS
Southaven, MS
01.2016 - 12.2022
- Coordinated personalized care plans, enhancing veteran engagement and treatment outcomes.
- Conducted thorough assessments, ensuring interventions addressed specific veteran needs.
- Collaborated with teams to optimize care coordination, improving service delivery.
- Developed progress tracking methods, enabling timely interventions and sustained recovery.
- Managed lease agreements, ensuring compliance and protecting stakeholder interests.
Property Manager
Sentry Assets Management at Oxford, MS
Oxford, MS
02.2011 - 01.2016
- Managed 390+ units, overseeing daily operations and tenant relations, ensuring seamless property functioning.
- Implemented financial strategies, optimizing expense management for taxes, mortgages, and payroll.
- Facilitated tenant acquisition through strategic advertising and application assessments, enhancing occupancy rates.
- Coordinated maintenance and service contracts, resolving disputes to maintain property standards.
- Reported financial and occupancy metrics to owners, driving informed decision-making.
Assistant Manager, Assistant Regional
Belhaven Residential at Jackson, MS
Jackson, MS
08.2008 - 12.2010
- Managed financial reporting and tenant relations for 600+ units, enhancing revenue streams.
- Facilitated tenant acquisition and lease management, ensuring adherence to legal standards.
- Coordinated maintenance and service contracts, resolving disputes and improving property upkeep.
- Conducted inspections and addressed safety concerns, boosting tenant satisfaction and retention.
- Streamlined rent collection processes, reducing delinquencies and increasing timely payments.
Education
M.B.A. - Business Administration
Walden University
undefined
Northwest Comm. College
Senatobia, MSundefined
Mississippi College
01.2006
Skills
- Administrative assistant
- Accounts Payable
- Accounts Receivable
- Property Management
- Customer Service
- Organizational Skills
- Time Management
- Data Entry
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- AppFolio
- AS400
- SAP
- LMS
- IMS
- Medical Collection
- Asset Management
- Insurance Verification
- Office Management
- Social Media Management
- Bilingual
- Supervising Experience
- Landlord-tenant Law
Certification
- CPR Certification
- First Aid Certification
- CRSCT Mississippi Compliance
- Certified Apartment Manager
- Certified Property Manager
Timeline
Administrative Assistant
Entergy
08.2025 - Current
Property Manager
Oakland Management at Robinsonville MS
01.2025 - 08.2025
Property Manager
Corsair Management at Hornlake MS
01.2023 - 10.2024
Intensive Case Manager VA Affairs
Vertava Health at Southaven MS
01.2016 - 12.2022
Property Manager
Sentry Assets Management at Oxford, MS
02.2011 - 01.2016
Assistant Manager, Assistant Regional
Belhaven Residential at Jackson, MS
08.2008 - 12.2010
M.B.A. - Business Administration
Walden University
undefined
Northwest Comm. College
undefined
Mississippi College