Hi, I’m
Kendra Vela
Summary
Dependable customer service and sales professional with over 10 years of experience. A loyal and multifaceted employee able to remain calm and collected in various environments and situations. Consistently maintaining a high level of customer service and professionalism. Always eager to acquire new skills and enhance current skill set.
Overview
12
years of professional experience
Work History
Stonemark Property Management
Leasing Professional
10.2023 - Current
Job overview
- Followed up with tenants regarding their needs, requests, and questions
- Handled a multitude of crisis and high stress situations with poise and finesse
- Verified prospective tenant information and performed background checks
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Cushman & Wakefield
Leasing Professional
09.2019 - 10.2023
Job overview
- Administered operations to handle the needs of over 500 residents.
- Attained clerical skills, as well as knowledge of various computer programs and lease contracts
- Organized and hosted residents events
- Provided detailed guided tours of the apartment community, which resulted in many prospects applying and putting down a deposit within the same day
Texas Roadhouse
Bartender/ Server/ Trainer
11.2011 - 09.2019
Job overview
- Efficiently trained incoming wait staff and bar staff
- Successfully up-sold menu items, as well as drink menu items
- Anticipated guests needs and always made sure they felt prioritized
- Developed returning clientele by demonstrating consistent and exceptional customer service
Education
Harlingen High SchoolHarlingen, TX
High School Diploma
2012
Skills
- Excellent customer service
- Comfortable with handling multiple tasks at once
- Ability to work well under pressure
- Strong communication
- Works exceptionally well with others
- Sales
Timeline
Leasing Professional
Stonemark Property Management
10.2023 - Current
Leasing Professional
Cushman & Wakefield
09.2019 - 10.2023
Bartender/ Server/ Trainer
Texas Roadhouse
11.2011 - 09.2019
Harlingen High School
High School Diploma
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