Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kendra Vela

Kendra Vela

Summary

Dependable customer service and sales professional with over 10 years of experience. A loyal and multifaceted employee able to remain calm and collected in various environments and situations. Consistently maintaining a high level of customer service and professionalism. Always eager to acquire new skills and enhance current skill set.

Overview

12
years of professional experience

Work History

Stonemark Property Management

Leasing Professional
10.2023 - Current

Job overview

  • Followed up with tenants regarding their needs, requests, and questions
  • Handled a multitude of crisis and high stress situations with poise and finesse
  • Verified prospective tenant information and performed background checks
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.

Cushman & Wakefield

Leasing Professional
09.2019 - 10.2023

Job overview

  • Administered operations to handle the needs of over 500 residents.
  • Attained clerical skills, as well as knowledge of various computer programs and lease contracts
  • Organized and hosted residents events
  • Provided detailed guided tours of the apartment community, which resulted in many prospects applying and putting down a deposit within the same day

Texas Roadhouse

Bartender/ Server/ Trainer
11.2011 - 09.2019

Job overview

  • Efficiently trained incoming wait staff and bar staff
  • Successfully up-sold menu items, as well as drink menu items
  • Anticipated guests needs and always made sure they felt prioritized
  • Developed returning clientele by demonstrating consistent and exceptional customer service

Education

Harlingen High School
Harlingen, TX

High School Diploma
2012

Skills

  • Excellent customer service
  • Comfortable with handling multiple tasks at once
  • Ability to work well under pressure
  • Strong communication
  • Works exceptionally well with others
  • Sales

Timeline

Leasing Professional

Stonemark Property Management
10.2023 - Current

Leasing Professional

Cushman & Wakefield
09.2019 - 10.2023

Bartender/ Server/ Trainer

Texas Roadhouse
11.2011 - 09.2019

Harlingen High School

High School Diploma
Kendra Vela