Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Wisniewski

Bellaire,MI

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as a Sales Associate at Old Navy. Skilled in cash handling and adept at adapting to diverse groups, I've driven repeat business through exceptional client service. Leveraging strong people skills, I consistently enhance customer satisfaction and operational efficiency.

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Overview

5
5
years of professional experience

Work History

Sales Associate

Old Navy
Byron Center, MI
07.2019 - 02.2020
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Restaurant Hostess

84th Street Pub & Grille
Byron Center, MI
04.2016 - 11.2018
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Checked in with servers to confirm preparedness before seating customers.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Race Horse Owner

Indiana Quarter Horse Racing Association
Shelbyville, IN
05.2016 - 10.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Improved team productivity by introducing innovative project management tools and techniques.

Race Horse Owner

Michigan Quarter Horse Racing Association
Hazel Park, MI
01.2015 - 01.2018

Family Nanny

Care.com Inc
Michigan
01.2016 - 01.2017
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.

Education

Biochemistry - Dental Assisting

University of Louisville
Louisville, KY

Skills

Cash Handling

Exceptional customer service

Merchandising understanding

Client Service

Stocking and replenishing

Adapt to diverse groups

Excellent people skills

Problem-solving skills

Multi-tasking strength

Timeline

Sales Associate

Old Navy
07.2019 - 02.2020

Race Horse Owner

Indiana Quarter Horse Racing Association
05.2016 - 10.2018

Restaurant Hostess

84th Street Pub & Grille
04.2016 - 11.2018

Family Nanny

Care.com Inc
01.2016 - 01.2017

Race Horse Owner

Michigan Quarter Horse Racing Association
01.2015 - 01.2018

Biochemistry - Dental Assisting

University of Louisville

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Kendra Wisniewski