Kendrah J. Fox
Woodridge,IL
Summary
Detail-oriented professional with strong customer relationship management skills. Experienced in effective communication and dispute resolution, committed to creating a welcoming environment and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Teacher's Assitant/Childcare Provider
Kiddie Academy of Darien
Darien, IL
02.2025 - Current
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Fostered a nurturing environment for children to explore and learn.
- Implemented engaging activities that promote social and emotional skills.
- Collaborated with parents to support children's development and learning goals.
Store Support Supervisor
Whole Foods
Chicago, IL
11.2021 - 02.2025
- Supervised store operations ensuring compliance with company policies and standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Monitored team performance providing feedback to improve service quality.
- Trained new employees on customer service and operational procedures.
Customer Service Cashier
Whole Foods
Naperville, Il
09.2019 - 11.2021
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
Education
Associate of Arts -
College of DuPage
Glen Ellyn, IL03-2021
Skills
- Customer relationship management
- Effective communication
- Dispute resolution
- Organizational skills
- Documentation and reporting
- Clerical support
- PC proficient
- Telephone etiquette
- Empathy and patience
- Positive and professional
Timeline
Teacher's Assitant/Childcare Provider
Kiddie Academy of Darien
02.2025 - Current
Store Support Supervisor
Whole Foods
11.2021 - 02.2025
Customer Service Cashier
Whole Foods
09.2019 - 11.2021
Associate of Arts -
College of DuPage