Professional Summary
Overview
Work History
Education
Skills
Timeline

Kendrick Windham

Ralph Lauren
Castle Pines,CO
5
years of professional experience

Energetic and reliable sales associate with extensive experience in customer service. Demonstrates strong time management and problem-solving abilities, consistently exceeding customer expectations and enhancing overall shopping experiences.

Work History

Sales Associate

5 Months
Ralph Lauren | 2025.02 - 2025.07
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to inform customer decisions.
  • Operated point-of-sale system efficiently, ensuring accurate transactions.
  • Stocked merchandise and organized displays to optimize store layout and visibility.
  • Provided product information and answered customer inquiries promptly and professionally.
  • Monitored inventory levels, reporting shortages to management for timely restocking.

Temp Sales Associate

3 Months
Forever 21 | 2024.02 - 2024.05
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Educated customers on product features, leading to increased awareness of offerings and brand loyalty.
  • Contributed to developing skills of new team members new associates, contributing to a cohesive team environment and knowledge sharing.
  • Participated in training new associates, contributing to a cohesive team environment and knowledge sharing.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Seasonal Fullfillment/Sales Associate

1 Month
Macy's | 2023.12 - 2024.01
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
  • Maintained visual merchandising standards to promote seasonal promotions effectively.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Participated in training sessions to develop product knowledge and enhance selling techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Temp Sales Associate

2 Months
Spirit Halloween Super Store | 2023.09 - 2023.11
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Operated POS system efficiently, ensuring accurate transactions and cash handling.
  • Collaborated with team members to meet sales targets and improve customer service standards.
  • Maintained store appearance by organizing merchandise and setting up displays for seasonal promotions.
  • Handled inventory replenishment, ensuring stock availability during peak shopping periods.

Maintenance Crew Member

1 Year 2 Months
AMLI Residential | 2022.02 - 2023.04
  • Performed preventative maintenance on HVAC systems, plumbing, and electrical components to enhance operational efficiency.
  • Conducted routine inspections of property grounds and facilities to ensure safety and functionality.
  • Responded to resident service requests promptly, ensuring high levels of tenant satisfaction and timely issue resolution.
  • Collaborated with team members to complete work orders efficiently, improving workflow and productivity within the crew.
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.

Shift Leader

1 Year 2 Months
Papa John's Pizza | 2020.10 - 2021.12
  • Supervised daily operations ensuring quality service and product consistency.
  • Coordinated shift schedules to optimize workforce efficiency during peak hours.
  • Trained team members on food safety protocols and operational procedures.
  • Managed inventory levels, reducing waste through effective stock control.
  • Resolved customer complaints promptly, enhancing overall guest experience.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma

Highlands Ranch High School | Highlands Ranch, CO | 2019-05

Skills

Cash handling
Cash register operation
Stocking and receiving
Problem solving skills
Customer service
Multitasking strength
Time management
Strong interpersonal skills
Problem-solving
Customer satisfaction
Friendly demeanor
Point-of-sale operation
Transaction accuracy
Adaptable availability
Checkout operations
Inventory management

Timeline

Sales Associate

Ralph Lauren
2025.02 - 2025.07Read More

Temp Sales Associate

Forever 21
2024.02 - 2024.05Read More

Seasonal Fullfillment/Sales Associate

Macy's
2023.12 - 2024.01Read More

Temp Sales Associate

Spirit Halloween Super Store
2023.09 - 2023.11Read More

Maintenance Crew Member

AMLI Residential
2022.02 - 2023.04Read More

Shift Leader

Papa John's Pizza
2020.10 - 2021.12Read More

Highlands Ranch High School

High School Diploma
Read More
Kendrick Windham