Kenethia Washington

• Managed cash register, ensuring proper handling of cash and credit transactions.
• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with product inquiries and resolved issues effectively.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Collaborated with team members to improve workflow during peak hours.

• Assisted healthcare providers with examinations and procedures, enhancing patient care quality.
• Administered patient assessments and documented vital signs to ensure accurate medical records.
• Managed electronic health records, ensuring data integrity and compliance with regulations.
• Coordinated patient scheduling, optimizing workflow efficiency and reducing wait times.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

• Educated patients on treatment plans and preventive care to promote health literacy.
• Implemented infection control measures that improved clinic safety standards and patient satisfaction.
• Trained new staff on clinical procedures and office protocols, fostering team development.
• Led initiatives to streamline administrative processes, resulting in improved operational effectiveness.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.

Provided quality patient care through rooming patients and obtaining vital signs.

Performed Tympanogram

Enter patient information into Athena EMR system.

Downloaded monthly sleep patterns from CPAP machine.

• Implemented structured programming for diverse age groups, fostering developmental growth and social interaction.
• Supervised children's activities, ensuring safety and engaging experiences in a dynamic environment.
• Coordinated events and activities, enhancing participation and promoting a sense of community within the club.
• Established positive relationships with parents, addressing concerns and providing updates on children's progress.
• Monitored equipment usage and maintained cleanliness to uphold safety standards in the Kids' Club area.

Documented records on all children, including daily observations and notes on behavior and health concerns.

Completed tax documents, performed bookkeeping duties and assisted parents with contracts and legal forms.

Supported our family in moving from to US Army bases in Kansas and Germany.

Compiled, verified, and recorded patient information and medical history.

Reviewed medical records for correctness and completeness including ensuring records at all required signatures from physicians.

Retrieved and delivered medical records requested by facility professionals in a timely manner and filed records back in the appropriate location.

Formulated charts in an arranged and systematic order.

• Awarded Silver Seal Award