Kenia Moreno
Brentwood Ny,ny
Summary
Dynamic and dedicated professional with a strong work ethic and excellent communication skills Proven ability to enhance customer satisfaction and team productivity through effective training and problem solving. Experienced in document management and collaboration, ensuring timely project completion while maintaining high standards of service and support.
Professional and experienced with high standards and background in maintaining cleanliness and hygiene. Known for being reliable with being team oriented and a focus on collaboration and adaptability to meet changing needs.
Overview
5
5
years of professional experience
Work History
Cashier
Aldi
08.2024 - Current
- Greet customers entering store and responded promptly to customer needs.
- Welcome customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Help customers complete purchases and locate items
- Assist customers with returns, refunds and resolving transaction issues.
- Address customer needs and made product recommendations to increase sales.
- Assist customers with questions and requests and provide excellent service, resulting in positive feedback from shoppers.
Certified Trainer
Chipotle Grill
06.2021 - 06.2024
- Mentored new hires, which resulted in stronger staff development and increased productivity.
- Provided ongoing support for new and old hires by offering guidance or/and assistance as they navigated new challenges in their roles
- Monitored new hires workflow and behaviors throughout training process.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Increased customer satisfaction by maintaining clean restrooms and public spaces such as the diner in a timely manner.
Scanner
Rbk Pediatrics
03.2020 - 06.2021
- Gathered, organized and scanned documents to enter into computer system.
- Saved documents so they can be located quickly by medical professionals
- Collaborated with team members such as doctors, nurses and techs to establish best practices for the scanning process, increasing overall productivity.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Hard worker
- Responsible
- Cleaning and Sanitizing
- Reliable and team collaborator
- Basic computer skills
- Problem solver
- Excellent communication
- Adaptability and flexibility
Languages
Spanish
Full Professional
Timeline
Cashier
Aldi
08.2024 - Current
Certified Trainer
Chipotle Grill
06.2021 - 06.2024
Scanner
Rbk Pediatrics
03.2020 - 06.2021
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Similar Profiles
Liam BaileyLiam Bailey
Store Assistant/Relieving Shift Manager at ALDIStore Assistant/Relieving Shift Manager at ALDI
Adrianna GibsonAdrianna Gibson
Lead Store Associate at AldiLead Store Associate at Aldi
Marcus EnglandMarcus England
Sales Associate at AldiSales Associate at Aldi
Nia CampbellNia Campbell
Supervisor at Whole Food MarketSupervisor at Whole Food Market
Stephanie VillamilStephanie Villamil
Medical Assistant at NYU LangoneMedical Assistant at NYU Langone