Kenji Makarczyk
Honolulu,USA
Summary
Dedicated and personable professional with a proven track record in providing exceptional customer service in fast-paced restaurant environments. Skilled in communication, time management, and problem-solving, ensuring smooth and efficient service delivery. Experienced in collaborating with team members to create a positive dining experience for guests. Possesses a strong work ethic, adaptability, and attention to detail, contributing to the overall success of the team. Currently pursuing an Associate's Degree online, demonstrating ambition and a commitment to personal and professional development.
Overview
4
4
years of professional experience
Work History
Server
Tanaka of Tokyo
Honolulu, HI
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Property Management Assistant
Pristine Cleaning Services
Honolulu, Hawaii
01.2024 - Current
- Assisted in managing multiple Airbnb properties, ensuring smooth operations and guest satisfaction
- Coordinated and supervised cleaning services for Airbnb properties and hotels, maintaining high standards of cleanliness
- Provided logistical support by driving cleaners to various locations and managing their schedules
- Conducted property inspections to ensure compliance with quality and safety standards
- Handled various administrative tasks, including booking management, guest communications, and inventory control
- Supported the owner in day-to-day operations, demonstrating flexibility and a strong work ethic
Server
Tokyo Steakhouse
Round Rock, Tx
05.2021 - 12.2023
- Accurately record orders on [Xonos] POS system and cash out customers after each meal
- Provide menu and recommend food and drink options based on customer queries
- Check back to ensure customers are satisfied with all food items
- Accurately record and submit each guest's food order to the kitchen staff
- Deliver meals to table promptly to ensure all food is served hot
- Efficiently served customers in a high-volume restaurant, handling multiple tables simultaneously
- Demonstrated exceptional customer service skills by ensuring each guest had a positive dining experience
- Optimize service quality by actively listening and responding to customer requests
Education
University of Hawai'i at Mānoa
Honolulu, HIAssociate's Degree (AA) -
Temple College
Temple, Texas01.2025
Associates - GE
Temple College
Temple, TX05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Team Collaboration
- Problem-Solving
- Logistics Coordination
- Adaptability
- Self-Motivation
Timeline
Server
Tanaka of Tokyo
07.2024 - Current
Property Management Assistant
Pristine Cleaning Services
01.2024 - Current
Server
Tokyo Steakhouse
05.2021 - 12.2023
University of Hawai'i at Mānoa
Associate's Degree (AA) -
Temple College
Associates - GE
Temple College