Kenley Cotton
DeFuniak Springs,FL
Summary
Experienced retail associate from Greg Norman who enjoys helping customers and keeping the store running smoothly. Strong in organization, inventory, and cash handling, with a focus on creating a friendly and welcoming environment.
Overview
2027
2027
years of professional experience
Work History
Key Holder
Greg Norman
Miramar Beach, FL
2025 - Current
- Managed daily store operations, ensuring optimal customer service and product availability.
- Assisted in training new staff on sales techniques and inventory management procedures.
- Conducted regular inventory audits to maintain stock accuracy and reduce discrepancies.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Monitored cash handling processes to ensure compliance with company policies and minimize errors.
- Maintained cleanliness and organization of the sales floor, promoting a welcoming environment for customers.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Sales Associate
Greg Norman
Miramar Beach, FL
2025 - 2025
- Assisted customers in selecting products, ensuring a positive shopping experience.
- Maintained knowledge of product features and promotions to enhance customer engagement.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Collaborated with team members to achieve sales goals and improve store performance.
- Monitored inventory levels, assisting in restocking and organizing merchandise displays.
- Addressed customer inquiries and resolved issues to foster satisfaction and loyalty.
- Participated in training sessions, enhancing skills and product knowledge for better service delivery.
Administrative Assistant (seasonal)
Walton County Public Works
DeFuniak Springs, FL
2023 - 2024
- Developed filing systems that improved document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Walton High School
DeFuniak Springs, FLSkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Alarm systems
- Opening and closing coordination
- Sales floor organization
- Inventory and stocking
Timeline
Key Holder
Greg Norman
2025 - Current
Sales Associate
Greg Norman
2025 - 2025
Administrative Assistant (seasonal)
Walton County Public Works
2023 - 2024
High School Diploma -
Walton High School