Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lemon and Lavender Boutique
Point Pleasant, WV
07.2019 - 03.2023
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Worked with fellow sales team members to achieve group targets.
Processed orders through company system and coordinated product deliveries.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Built trusting relationships with customers by making personal connections.
Sales Associate
Birds of a Feather Boutique
Huntington, WV
09.2021 - 02.2022
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Met merchandise processing standards and maintained organized and accessible work area.
Built trusting relationships with customers by making personal connections.
Helped average of 10 customers per day by responding to inquiries and locating products.
Worked with fellow sales team members to achieve group targets.
Lifeguard
City of Point Pleasant
Point Pleasant, WV
05.2020 - 08.2021
Maintained neat and clean pool area and clean water.
Monitored behaviors for safety violations and took steps to prevent further violations.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Kept equipment in good working order with frequent inspections and minor repairs.
Patrolled to identify anyone needing assistance and offered immediate care.
Education
Bachelor of Arts - Criminal Justice
University of Cincinnati
Cincinnati, OH
12-2024
Skills
Inventory control procedures
Cash handling accuracy
Energetic self-starter
Customer- and service-oriented
Listening skills
Money handling
Retail merchandising expertise
Written and oral communication skills
Team player mentality
Outgoing personality
Reliable and punctual
Merchandising knowledge
Database Management
Calendar Management
Timeline
Sales Associate
Birds of a Feather Boutique
09.2021 - 02.2022
Lifeguard
City of Point Pleasant
05.2020 - 08.2021
Sales Associate
Lemon and Lavender Boutique
07.2019 - 03.2023
Bachelor of Arts - Criminal Justice
University of Cincinnati
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