Kennadi N. Hollingshed
Macon,United States
Summary
Former federal employee with a 3.3 GPA, pursuing an AAS in Business Healthcare Technology, skilled in secure record management, data accuracy, and regulatory compliance.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
General Manager
Crystal Clean Auto Spa
Macon, GA
05.2021 - Current
- Managed and reviewed operational documentation to ensure compliance with company polices and quality standards.
- Maintained detailed records for inventory, labor, and operational expenses, ensuring data accuracy and integrity.
- Trained employees on duties, policies and procedures.
- Oversaw daily workflow, coordinating schedules and resources and integrity:
- Generated reports and reconciliation to track performance, revenue, and budget variances.
- Applied quality control measures to operational data, identifying and correcting inconsistencies.
- Handled confidential customer and operational information in a secure and complainant manner.
Delivery Personnel
United States Postal Service, USPS
Bonaire, GA
01.2024 - 04.2024
- Organized, reviewed, and secured delivery records in compliance with USPS and federal guidelines.
- Verified accuracy of addresses, documentation, and route logs to ensure precise delivery processing.
- Maintained confidentiality of customer and operational data in alignment with federal privacy regulations.
- Provided courteous and professional services delivering packages.
- Documented and resolved undeliverable or misdirected items according to USPS protocols.
Team Lead
Five Below
Macon, GA
11.2019 - 05.2021
- Trained new employees on store procedures and merchandising standards.
- Monitored and documented stock levels , shipment receipts, and discrepancies for accuracy.
- Verified and processed incoming shipment documentation to maintain compliance with inventory control procedures.
- Created and maintained inventory records in accordance with company policy.
- Resolved customer complaints promptly and effectively to enhance satisfaction.
Team Member
Chick-fil-A
Macon
10.2018 - 10.2019
- Provided excellent customer service in fast-paced dining environment.
- Assisted in training new team members on operational procedures.
- Handled cash transactions accurately at the front counter.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
Education
Associate of Applied Science - Business Healthcare Technology
Central Georgia Technical College
Macon, GA 10.2023 - 08.2025
Academy For Classical Education
Macon, GaSkills
- Inventory management
- Customer service
- Employee training
- Project management
- Training and coaching
- Human resources leadership
Timeline
Delivery Personnel
United States Postal Service, USPS
01.2024 - 04.2024
Associate of Applied Science - Business Healthcare Technology
Central Georgia Technical College
10.2023 - 08.2025
General Manager
Crystal Clean Auto Spa
05.2021 - Current
Team Lead
Five Below
11.2019 - 05.2021
Team Member
Chick-fil-A
10.2018 - 10.2019
Academy For Classical Education