Kennara Braud
New Orleans,LA
Summary
Creative and detail-oriented Cake Decorator with a proven track record at Gambinos, enhancing customer satisfaction through innovative designs and exceptional communication. Skilled in cake decoration and food safety, I consistently exceeded client expectations, developed a loyal clientele, and adapted to new techniques, ensuring high-quality results in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Cake Decorator
Rouses
Metairie
12.2022 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Cake Decorator
Gambinos
Metairie
11.2021 - 11.2022
- Designed specialty cakes for weddings, birthdays, and graduations.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Decorated Type pastries and cakes using colorful icings and piping techniques.
Cake Decorator
Costco
New Orleans
10.2016 - 02.2021
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Cake Decorator
Rouses
Metairie, LA
03.2013 - 10.2016
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Education
High School Diploma -
Eleanor McMain High School
New Orleans, LA08.2010
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
- Strong communication skills
- Team cooperation
- Reliable and responsible
- Attention to detail
- Hospitality and accommodation
- Critical thinking
- Adaptive and creative
- Team Training
Timeline
Cake Decorator
Rouses
12.2022 - Current
Cake Decorator
Gambinos
11.2021 - 11.2022
Cake Decorator
Costco
10.2016 - 02.2021
Cake Decorator
Rouses
03.2013 - 10.2016
High School Diploma -
Eleanor McMain High School