Kennedi Duncan
Corpus Christi
Summary
Dynamic professional with a proven track record in mixology and exceptional customer service. Expert in bar restocking, health codes compliance, and engaging customers. Committed to upholding highest standards of customer service and safe food handling practices.
Trained new bartenders, significantly enhancing team efficiency. Known for reliability and an engaging personality, consistently delivering memorable customer experiences.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Eddie's Tavern/Little Woodrow's
04.2024 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
Snoopy's Pier
05.2023 - 01.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
General Service Representative
Southside Market & BBQ
10.2020 - 08.2022
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned other teammates' work tasks to train as backup.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
Pizza Hut
04.2019 - 10.2020
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
Education
No Degree - Nursing
Texas A&M University, Corpus Christi
Corpus Christi, TX05-2026
High School Diploma -
Hutto High School
Hutto, TX05-2021
Skills
- Mixology
- Customer service
- Bar restocking
- Food service
- Highly reliable
- Engaging personality
- Health codes compliance
- Hospitality and accommodation
- Cash and credit transactions
- Classic cocktails
Timeline
Bartender/Server
Eddie's Tavern/Little Woodrow's
04.2024 - 01.2025
Bartender
Snoopy's Pier
05.2023 - 01.2024
General Service Representative
Southside Market & BBQ
10.2020 - 08.2022
Customer Service Representative
Pizza Hut
04.2019 - 10.2020
No Degree - Nursing
Texas A&M University, Corpus Christi
High School Diploma -
Hutto High School
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