Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KENNEDI FRIENDLY

Ypsilanti

Summary

Aspiring dental student with a diverse background in caregiving, sales, and hospitality, demonstrating strong communication, compassion, and teamwork skills. Extensive experience in customer service and caregiving has cultivated patient-centered qualities essential for a career in dentistry. Actively engaged in volunteering and shadowing within dental environments, showcasing a commitment to excellence in oral healthcare. Eager to leverage these experiences to positively contribute to the dental profession and enhance patient care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Caregiver

Serenity Home Health Care Agency
11.2024 - Current
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Provided emotional support to clients during difficult times.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.

Sales Representative/Social Media Manager

MYDREAMCLOZET
01.2021 - Current
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Provided product information and answered customer questions.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement.

Host/Server

BLVD DINING
02.2022 - 04.2024
  • Took reservations over phone and in person.
  • Provided excellent customer service by anticipating customer needs.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Provided excellent customer service to ensure satisfaction.

Sales Associate

WINDSOR FASHIONS
01.2023 - 05.2023
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.

Education

Bachelor of Science - Psychology

Eastern Michigan University
Ypsilanti, MI
04.2028

Skills

  • Customer service
  • Direct patient care
  • Team collaboration
  • Problem solving
  • Inventory management
  • Respectful and compassionate
  • PPE usage
  • Active listening
  • Dementia care
  • Compassion and empathy
  • Compassionate care

Certification

  • BBP Certification
  • BLS Certification
  • CPR Certified

Timeline

Caregiver

Serenity Home Health Care Agency
11.2024 - Current

Sales Associate

WINDSOR FASHIONS
01.2023 - 05.2023

Host/Server

BLVD DINING
02.2022 - 04.2024

Sales Representative/Social Media Manager

MYDREAMCLOZET
01.2021 - Current

Bachelor of Science - Psychology

Eastern Michigan University