Kennedi Martin
Hampton,Georgia
Summary
Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel and communicate with brokers to gain details for processing claims.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Auto Investigation Claim Adjuster
American Family Insurance
01.2023 - Current
- Examined claims forms and other records to determine insurance coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Auto Total Loss Adjuster
State Farm
02.2022 - 01.2023
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
- Successfully negotiated settlements with claimants and insurers.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Issued payouts to claimants.
- Negotiated with claimants to settle claims.
CAT Auto Adjuster
American Family Insurance
05.2021 - 01.2022
- Created detailed assessments of damages to property and vehicles.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- Successfully negotiated settlements with claimants and insurers.
- Assessed complex claims and accurately determined value of damages.
- Negotiated with claimants to settle claims.
- Examined photographs and surveillance and any other documents relating to claims.
- Issued payouts to claimants.
Property Desk Adjuster
CNC Catastrophe & National Claims
12.2020 - 04.2021
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Used software to compile estimates for personal property and structure damage.
- Prepared sketch of floor plan and roofline and entered data into software to develop line-by-line item costs of damages.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Examined claims forms and other records to determine insurance coverage.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Claims Processer
Tesla
02.2019 - 05.2020
- Verified benefits to each claim by using appropriate tools, processes and procedures.
- Completed daily documentation and communicated status of claims to adhere to reporting requirements.
- Communicated through correspondence with members and providers regarding claim payment or required information,
- Processed and recorded new policies and claims.
- Calculated adjustments, premiums and refunds.
- Determined appropriateness of payers to protect organization and minimize risk.
Education
Bachelors - Criminal Justice, Sociology
Clark Atlanta University
Skills
- Investigation Documentation
- Team Growth
- Corporate Policies and Procedures
- Knowledge Base
- Claims File Management Processes
- Auto Repair
- Claims Negotiation
- Liability Determinations
- Risk Management
- Handling Denied Claims
- Insurance Policy Application
- Fraud Investigations
Accomplishments
- Maintained a consistent closing ratio
Certification
State Farm Auto Certification
State Farm Policy Certification
State Farm Estimatics Certification
Timeline
Auto Investigation Claim Adjuster
American Family Insurance
01.2023 - Current
Auto Total Loss Adjuster
State Farm
02.2022 - 01.2023
CAT Auto Adjuster
American Family Insurance
05.2021 - 01.2022
Property Desk Adjuster
CNC Catastrophe & National Claims
12.2020 - 04.2021
Claims Processer
Tesla
02.2019 - 05.2020
Bachelors - Criminal Justice, Sociology
Clark Atlanta University
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