KENNEDY CHINA
Sandersville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
ECONOMIC SUPPORT SPECIALIST I
Division Of Family And Children Services
Louisville, GA
07.2024 - Current
- Assisted in developing outreach initiatives targeting low-income communities.
- Collaborated with local agencies to ensure accurate processing of applications.
- Maintained accurate records of all interactions with clients in a timely manner.
- Investigated discrepancies between reported incomes and other sources of income.
- Conducted interviews with applicants to obtain necessary documentation and verify income levels.
- Analyzed financial information to determine eligibility for public assistance programs.
- Processed applications, reviewed records, and determined appropriate benefits in accordance with applicable regulations.
- Maintained case files, entered data into automated systems, and monitored client accounts.
- Provided customer service by responding to inquiries from clients regarding benefit determination or eligibility status.
- Reviewed applicant's financial documents and provided technical guidance.
- Attended meetings and seminars related to economic support services.
PATIENT ACCESS SPECIALIST
WASHINGTON COUNTY REGIONAL MEDICAL CENTER
01.2022 - 06.2023
- Pre-register patients for appointments, call doctor offices for inquiries, answer all questions from patients, staff, and doctors, apply customer service skills to patients
- Conduct intake interviews for new patients
- Managed insurance information and liaised with coverage providers
- Log patient information digitally and maintain records
- Process billing information and distribute payment information
- Guide patients to physician examinations
- Facilitate communication of patient case and status to clinicians.
CASHIER
WALMART
01.2021 - 01.2022
- Processing payments, applying discounts, scanning items, maintaining cash registers, handling returns, answering customer inquiries, implementing store policies.
SALES ASSOCIATE
Dollar General Market
TENNILLE, GA
12.2018 - 06.2019
- Assists customers with product selection
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Provided prompt and helpful responses to customer inquiries
- Provided assistance by guiding customers to racks and counters
Education
PHLEBOTOMY CERTIFICATION -
THE PHLEBOTOMY INSTITUTE
05.2021
DIPLOMA -
WASHINGTON COUNTY HIGH SCHOOL
08.2015
Skills
- Documentation skills
- Document processing
- Paperwork Processing
- Application coordination
- Recordkeeping
- Application processing
- Case Management
- Caseload Management
- Customer service and assistance
- Public assistance programs
- Eligibility checks
- Documentation Management
- Documentation proficiency
Timeline
ECONOMIC SUPPORT SPECIALIST I
Division Of Family And Children Services
07.2024 - Current
PATIENT ACCESS SPECIALIST
WASHINGTON COUNTY REGIONAL MEDICAL CENTER
01.2022 - 06.2023
CASHIER
WALMART
01.2021 - 01.2022
SALES ASSOCIATE
Dollar General Market
12.2018 - 06.2019
PHLEBOTOMY CERTIFICATION -
THE PHLEBOTOMY INSTITUTE
DIPLOMA -
WASHINGTON COUNTY HIGH SCHOOL
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