Kennedy Cooke
Conway,SC
Summary
Dependable Server\Bartender successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Pizza Hyena
04.2023 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Retail Sales Associate
Pop Shelf
09.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Associate of Arts - National Intelligence And Security
Horry Georgetown Technical College
Conway, SC08.2024
Bachelor Of Arts - National Security And Intelligence
Coastal Carolina University
Conway, SC08.2024
High School Diploma -
James Madison High School
Vienna, VA06.2020
Skills
- Guest Relations Management
- High-Volume Dining
- Drink Preparation
- POS System Operation
- Customer Satisfaction
- Alcohol Service
- Cash Handling
- Cleaning and Sanitizing
- Front-Of-House Display Creation
- Order Taking
Timeline
Restaurant Server
Pizza Hyena
04.2023 - Current
Retail Sales Associate
Pop Shelf
09.2022 - 12.2022
Associate of Arts - National Intelligence And Security
Horry Georgetown Technical College
Bachelor Of Arts - National Security And Intelligence
Coastal Carolina University
High School Diploma -
James Madison High School
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