Kennedy Drumm Kulynych
Glen Allen,Va
Summary
Diligent leasing consultant with comprehensive background in property leasing and tenant relations. Successfully facilitated lease agreements, contributing to high occupancy rates and tenant satisfaction. Demonstrated proficiency in communication and negotiation skills.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
General Service Corporation
08.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Greeted clients, showed apartments, and prepared leases.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Distributed and followed up on tenant renewal notices.
- Implemented feedback mechanisms, gathering insights to improve tenant services and satisfaction.
Certified nursing assistant (CNA)
Bowling Green Health and Rehabilitation Center
09.2022 - 12.2022
- Assisted residents in completing daily tasks.
- Conducted thorough caregiving services.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Cashier and floor staff
Kohl’s
06.2021 - 08.2021
- Assisted customers in finalizing purchases.
- Maintained neatly folded and organized clothing.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased sales of promotional items by informing customers about current offers.
Cashier and retrieve carts
Food Lion
06.2020 - 08.2020
- Ensured completion of customer purchase requests efficiently.
- Maintained orderly parking lot and consistently replenished carts in store.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
diploma - undefined
Caroline High School
Milford, VASkills
- Fair housing regulations
- Building rapport
- Phone and email etiquette
- Leasing and sales
- Application processing
- Sales techniques
- Creative problem solving
- Relationship building
- Basic mathematics
Awards
2018-2022 Student Advisory Committee, 2021 Nurse aide program
ACTIVITIES
Junior Varsity and Varsity Cheerleading Team
Timeline
Leasing Consultant
General Service Corporation
08.2023 - Current
Certified nursing assistant (CNA)
Bowling Green Health and Rehabilitation Center
09.2022 - 12.2022
Cashier and floor staff
Kohl’s
06.2021 - 08.2021
Cashier and retrieve carts
Food Lion
06.2020 - 08.2020
diploma - undefined
Caroline High School
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