Kennedy Graham
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
Work History
Sales Associate
Rainbows Clothing Store
Dearborn, Michigan
12.2025 - 03.2026
- Assisted customers with product selection and inquiries.
- Maintained visual merchandising standards on the sales floor.
- Operated point-of-sale system for transactions and returns.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to ensure efficient stock replenishment.
- Organized promotional displays to highlight seasonal collections.
- Participated in inventory counts and stock management tasks.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Bagged or packaged purchases and wrapped gifts.
Customer Service Cashier
Walmart
Warren, MI
09.2025 - 12.2025
- Assisted customers with product inquiries and service needs.
- Processed transactions quickly and accurately at checkout.
- Managed cash register, ensuring balanced drawers at shift end.
- Resolved customer complaints and issues promptly and professionally.
- Maintained a clean and organized checkout area for efficiency.
- Adhered to company policies for safety and sanitation practices.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Team Member
Table 53 pizzeria
Warren, Michigan
11.2023 - 07.2025
- Assisted customers in selecting menu items and provided recommendations.
- Prepared and served food items according to restaurant standards.
- Maintained cleanliness of dining and kitchen areas throughout shifts.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled customer inquiries and resolved issues promptly and professionally.
- Stocked supplies and organized inventory to support daily operations.
- Followed food safety protocols to ensure compliance with health regulations.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to achieve project milestones within set deadlines.
Crew Member
Urban Air Adventure Park
Sterling Heights, Michigan
07.2022 - 08.2022
- Assisted guests with safety gear and trampoline park instructions.
- Facilitated smooth operations by monitoring guest activities and enforcing safety rules.
- Maintained cleanliness and organization throughout the facility and play areas.
- Collaborated with team members to set up attractions for events and parties.
- Engaged with guests to enhance their overall experience and satisfaction.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
Education
03-2026
Skills
- Customer service
- Team collaboration
- Visual merchandising
- Inventory management
- Cash handling
- Effective communication
- Time management
- Sales strategies
- Flexible schedule
Timeline
Sales Associate
Rainbows Clothing Store
12.2025 - 03.2026
Customer Service Cashier
Walmart
09.2025 - 12.2025
Team Member
Table 53 pizzeria
11.2023 - 07.2025
Crew Member
Urban Air Adventure Park
07.2022 - 08.2022