Kennedy Shavers
Keller,TX
Summary
At Seven Mile Cafe, I excelled in a high-pressure environment, seamlessly multitasking to enhance customer satisfaction and efficiently manage the waitlist. My strong customer service skills and ability to solve complex problems ensured a positive dining experience, demonstrating my proficiency in both hard (complex problem-solving) and soft (customer service) skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Seven Mile Cafe
01.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Central High School
Keller, TX05.2006
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Conflict Resolution
- Complex Problem-Solving
- Coordinating tasks
- Memory retention
Timeline
Restaurant Hostess
Seven Mile Cafe
01.2023 - Current
High School Diploma -
Central High School
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