Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Kennedy Sreckov

Elgin,IL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server

Moretti's
Elgin, IL
11.2022 - Current
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Trained new employees to perform duties.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Lifeguard

Aquaguard Pool Management
Elgin, IL
05.2022 - 08.2023
  • Watched over swimmers to respond quickly to distress situations.
  • Provided assistance to swimmers of varying skill levels.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
  • Checked chemical level of pool before lesson commencement and notified maintenance department of issues.
  • Prepared detailed incident reports following accidents or other incidents.
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Performed regular cleaning and maintenance of pool equipment.

Restaurant Hostess

Nikos Red Mill Tavern
Elgin, IL
01.2022 - 07.2022
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Assisted with setting up banquet rooms for special events.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.

Education

Bachelor of Science - Business Management And Economics

University of Missouri
Columbia, MO
05-2028

Skills

  • Order delivery practices
  • POS operation
  • Strong work ethic
  • Service prioritization
  • Team member support
  • Sales techniques
  • Upselling techniques
  • Positive and professional

Accomplishments

National Honors Society

Central High School, Burlington Illinois

August 2022 - May 2024

  • I was elected into the National Honors society program, which required a minimum GPA requirement of 3.5 and a clean discipline record. I demonstrated leadership skills and participated in service opportunities such as Feed my Starving children or certain events held at my school.

Chief Executive Officer (CEO)

Digital Bloom Non-Profit, Central High School, Burlington, Illinois

October 2022– January 2023

-Led a student-run non-profit organization focused on collecting, refurbishing, and distributing over 200 laptops to homeless shelters and the Boys and Girls Club, empowering individuals with access to educational resources, job opportunities, and entertainment.

- Developed and implemented strategic partnerships with local shelters, community organizations, and businesses to secure laptop donations and ensure effective distribution to underserved communities.

- Conducted outreach campaigns to raise awareness and gather donations, fostering community engagement and support for the organization's mission.

- Spearheaded the business pitch to investors, securing $3,000 in funding to further scale operations and expand the non-profit’s impact.

- Strengthened leadership, project management, and communication skills while providing valuable technology access to individuals in need, enhancing their ability to pursue education, employment, and personal growth.

Affiliations

Zeta Tau Alpha Sorority Member

University of Missouri, Columbia

August 2024– Present

  • Collaborated with peers to organize and participate in philanthropic events, contributing to the sorority’s fundraising efforts for breast cancer awareness and education.
  • Contributed to campus community through involvement in various social events, academic programs, and service projects

Timeline

Server

Moretti's
11.2022 - Current

Lifeguard

Aquaguard Pool Management
05.2022 - 08.2023

Restaurant Hostess

Nikos Red Mill Tavern
01.2022 - 07.2022

Bachelor of Science - Business Management And Economics

University of Missouri

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Kennedy Sreckov