Kennedy Turner
Houston,TX
Summary
Hard-working and responsible student with excellent time management. Strong work ethic and great communication skills. Dedicated to applying all skills and going above and beyond for customers. Highly organized and dependable individual, that enjoys working as a team to exceed all expectations.
Overview
1
1
year of professional experience
Work History
Hostess
Texas Roadhouse
9747 North Sam Houston Parkway East
06.2023 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered phone calls to take orders, give information and document reservations.
- Opened and closed seating sections according to volume of guests.
Babysitter
Fanchon Goode
Houston, TX
05.2022 - 12.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Guided school homework and read bedtime stories to support development.
Education
High School Diploma -
Summer Creek High School
Houston, TX05.2025
Skills
- Customer Service
- Guest Complaint Resolution
- Time Management
- Excellent organization
- Positive attitude
- Detail-oriented
Timeline
Hostess
Texas Roadhouse
06.2023 - 10.2023
Babysitter
Fanchon Goode
05.2022 - 12.2022
High School Diploma -
Summer Creek High School