KENNEDY WISDOM
Lebanon
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with Medical Office and EMR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist
Centennial Heart at Summit
Hermitage, TN
01.2025 - Current
- Performed multiple different functions as an MOS, such as running/verifying insurance, scheduling appointments, working fluently with EMRS and calling/answering phone calls.
- Led training sessions for new staff on office procedures and software systems, fostering a collaborative environment.
- This job also includes being able to communicate effectively with multiple different providers, as well as providing the best patient care possible.
- Used eCW to schedule appointments for doctor visits and procedures.
- Updated patient information and insurance details for accurate electronic medical records.
- Reconciled daily payments received and prepared deposits for smooth office finances.
Medical Office Specialist
Southern Hills Continuity Clinic
Nashville, TN
01.2024 - 04.2025
- Performed multiple different functions as an MOS, such as running/verifying insurance, scheduling appointments, and calling/answering phone calls.
- This job also includes being able to communicate effectively with multiple different providers, as well as providing the best patient care possible.
- Streamlined electronic health record management, enhancing data retrieval efficiency for clinical staff.
- Oversaw daily operations of front desk activities, ensuring compliance with healthcare regulations and standards.
- Used eCW to schedule appointments for doctor visits and procedures.
Server Trainer/Grill Cook
Cracker Barrel Old Country Store
01.2023 - 01.2024
- Performed several positions in a fast paced environment while ensuring quality care to customers.
- Assessed trainees after educating them on specific roles to ensure they were performing as expected.
Front of House/Back of House Trainer
Chick-Fil-A
01.2020 - 01.2023
- Performed several positions in a fast paced environment while ensuring quality care to customers.
- Assessed trainees after educating them on specific roles to ensure they were performing as expected.
Education
No Degree -
Cumberland University
Lebanon, Tennessee, TN09-2022
High School Diploma -
Barry Tatum Virtual Learning Academy
05-2022
High School - undefined
Mount Juliet High School
01.2020
Skills
- Critical Thinking
- Excellent customer service skills
- Effective Communication
- Time Management
- Patient scheduling
- HIPAA compliance
- Medical documentation
- Insurance verification
- Healthcare regulations
- Appointment setting
- Multitasking and organization
- Office administration
- EMR software
- Problem-solving
- Attention to detail
- Computer skills
- Collaboration and teamwork
Languages
English
Timeline
Medical Office Specialist
Centennial Heart at Summit
01.2025 - Current
Medical Office Specialist
Southern Hills Continuity Clinic
01.2024 - 04.2025
Server Trainer/Grill Cook
Cracker Barrel Old Country Store
01.2023 - 01.2024
Front of House/Back of House Trainer
Chick-Fil-A
01.2020 - 01.2023
High School - undefined
Mount Juliet High School
No Degree -
Cumberland University
High School Diploma -
Barry Tatum Virtual Learning Academy
Personal Information
Title: Medical Office Specialist