Kenneth Byrd
Stedman,NC
Summary
A seasoned Commercial Parts Professional with a proven track record at Advance Auto Parts, enhancing sales growth annually through exceptional customer relationship building and automotive systems expertise. Demonstrates strong problem-solving abilities and teamwork, significantly contributing to commercial department success. All I’m looking for is an opportunity to show I can make a great leader and store manager for Advance Auto Parts.
Overview
14
14
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
Red Springs, NC
03.2021 - Current
- Made sales calls first thing in the morning along with company guidelines.
- Made sales growth every year I was here, also brought the commercial department to where it’s at today and making exceptional progress with all customers.
- Met with store manager daily on how to keep growing the business and how he could help with growth.
- Opening and closing of the store if I was needed to do it when some people called out and sometimes I would even volunteer to help out if needed.
Assistant Commercial Manager
AutoZone
Red Springs, NC
11.2020 - 03.2024
- Assist in daily sales to commercial customers and also assist with daily deposits and calls.
- Help close the commercial drawer before going home and making sure deposit is right.
- Help put away truck on Monday’s if it’s slow
Commercial Parts Professional
Advance Auto Parts
Red Springs, NC
05.2020 - 11.2020
- Made sales calls every morning as per in the handbook
- Handled sales for the department outside and inside.
- Daily counting my drawer out for the end of the day.
Senior Sales Associate
AutoZone
09.2016 - 05.2020
- Pulling back stock.
- Scanning in back stock.
- Helping customers with sales for parts needed to help them with repairs.
- Learning how to open a store and training for a management spot.
- Also received parts pro pin while being here.
Driver
Enterprise Rent-A-Car
Fayetteville, NC
05.2013 - 08.2016
- Driving to branches around North Carolina delivering vehicles.
- Leading teams as the lead chase, which had the gas card and also was responsible for everyone getting to where we had to go safely and soundly.
- Putting new plates on and making vehicle ready to rent at all times.
Driver, Warehouse Orders
Southeastern Automotive Warehouse
Fayetteville, NC
02.2011 - 03.2013
- Pulled parts orders for deliveries.
- Stock shelves in the warehouse and the front of the showroom.
- In the summer time I took myself off of the route driving to stay mainly in the warehouse and help warehouse manager do all duties there.
- Pulling store orders for the same day and next day and early morning pickup or delivery.
Education
High School Diploma - Grad
Red Springs High School
Red Springs, NC06.2002
Skills
- Client Relationship Building
- Merchandising
- Delivery Scheduling
- Warranty Administration
- Automotive systems understanding
- Parts identification
- Ordering parts
- Customer Service
- Improving customer satisfaction
- POS systems operations
- Inventory Restocking
- Staff Training
- Inventory Management
- Performance Improvement
- Stock management
- Vendor Relations
- Returns processing
- Product Promotion
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Excellent Communication
- Product Knowledge
Timeline
Commercial Parts Professional
Advance Auto Parts
03.2021 - Current
Assistant Commercial Manager
AutoZone
11.2020 - 03.2024
Commercial Parts Professional
Advance Auto Parts
05.2020 - 11.2020
Senior Sales Associate
AutoZone
09.2016 - 05.2020
Driver
Enterprise Rent-A-Car
05.2013 - 08.2016
Driver, Warehouse Orders
Southeastern Automotive Warehouse
02.2011 - 03.2013
High School Diploma - Grad
Red Springs High School