Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Curby

Westminster,CO

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 3 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

General Manager

California Pizza Kitchen
06.2021 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
  • Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.

Restaurant Manager

Chilis
03.2017 - 05.2021
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Promoted positive work environment with proactive conflict resolution strategies and team-building activities.

Education

High School Diploma -

Horizon High School
Brighton, CO

Skills

  • Customer Retention
  • Contract Negotiations
  • Loss Prevention
  • Process Automation
  • Quality Management
  • Staff Supervision
  • Project Management
  • Business Development
  • Expense Control
  • Operations Oversight
  • P&L Management
  • Customer Relationship Management
  • Schedule Management
  • Proficient With Aloha
  • Proficient With Hotschedules

Timeline

General Manager

California Pizza Kitchen
06.2021 - Current

Restaurant Manager

Chilis
03.2017 - 05.2021

High School Diploma -

Horizon High School
Kenneth Curby