Kenneth Goudy
Lindale,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Owner
Hill-Goudy Solutions
Lindale, TX
03.2023 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Analyzed industry trends to develop competitive strategies.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
IT Specialist
Sys Logic Technology Services
Canton, TX
03.2022 - 11.2022
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Contract Technical Dress Technician
Epic Health Services
Tyler, Texas
04.2021 - 12.2021
- Installed software updates on customer machines while providing technical assistance when necessary.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
Electronics Technician
USN
08.1989 - 01.2000
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Performed calibrations on a variety of test and measurement equipment including multimeters, oscilloscopes, thermometers and pressure gauges.
- Maintained, tested and repaired various radar systems and components.
Education
Cybersecurity Administrator - Cyber Operations And Warfare
Ivy Tech Community College of Indiana
Indianapolis, IN08-2023
ITIL - IT Service Management
PeopleCert
Online12-2021
Bachelor of Science -
California State University - Dominguez Hills
Carson, CA05-2020
Skills
- Client Service
- Operations Management
- Team Oversight
- Verbal and written communication
Affiliations
- Chess
- Football
- Music
- Video Editing
Timeline
Owner
Hill-Goudy Solutions
03.2023 - Current
IT Specialist
Sys Logic Technology Services
03.2022 - 11.2022
Contract Technical Dress Technician
Epic Health Services
04.2021 - 12.2021
Electronics Technician
USN
08.1989 - 01.2000
Cybersecurity Administrator - Cyber Operations And Warfare
Ivy Tech Community College of Indiana
ITIL - IT Service Management
PeopleCert
Bachelor of Science -
California State University - Dominguez Hills
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