Kendal Toal
Tyler
Summary
Performance and goal-oriented manager experience in Business Management at PFS, as well as roles in different Sales industries and ministry work. Diligent in building client relationships that include support, attentive service, and customer satisfaction while driving revenue and sales. Critical thinker possessing excellent problem-solving and communication skills. Committed to being an organized and dependable candidate that can manage multiple priorities with a positive attitude to help meet team goals.
Overview
11
11
years of professional experience
Work History
Creative Director
Green Acres Baptist Church
08.2023 - Current
- Elevated church culture through consistent delivery of high-quality creative content for Kids Ministry including Sunday services, promotional items, community outreach, and social media
- Oversee all creative and guest experiences through the organization, promotion, implementation, and follow-up of special events including, Sunday mornings, Wednesday nights, VBS, Camp, mission trips, etc.
- Plan, schedule and organize on-going calendar for all Kid’s Ministry events internally and with outside vendors
- Recruit, train, and encourage special event volunteers
Territory Sales Manager
Zynex Medical
09.2021 - 08.2022
- Responsible for day-to-day management of doctor and patient support
- Serviced over 50 clinics while devoting significant energy to prospecting 20+ new relationship leads
- Finished 519% to plan in territory YTD
- Maintained ‘Rookie of the Year’ standing February - June of 2022
Business Manager
PFS
10.2018 - 09.2021
- Provided end-to-end ownership of service delivery for two L’Oreal USA divisions + Rare Beauty
- Acted as program-level contact assisting with all escalations and consult on best e-commerce strategy
- Prepared and presented quarterly business reviews + managed timely invoicing/accounts receivable
- Managed team members to oversee process improvement, operations and contingency management
- Supported multiple projects to enhance e-commerce programs, including on-boarding new brands and site re- launches
Business Senior Analyst
PFS
07.2017 - 10.2018
- Worked with functional leads to manage many e-commerce project requests and prepare SOW/Change Requests
- Analyzed and developed metrics, scenarios, and marketing strategy for key brands during promotional periods
Business Associate/Analyst
PFS
06.2014 - 07.2017
- Assumed responsibility for both client and customer satisfaction during critical holiday periods managing on-time shipments and customer care interactions
- Analyzed data and KPI reporting for client’s distribution and contact center activity
District Manager Sales
ADP
10.2013 - 06.2014
- Built partnerships with CPAs, bankers and business owners to provide valuable resources to their practices and employees
- Consulted small businesses on ways to stay profitable by streamlining back-office processes and hire and retain top talent
Education
Bachelor of Arts - Public Relations & Communication
University of Oklahoma, Gaylord College of Journalism
Norman, OK05.2013
Skills
- Consultative Sales Approach
- Business Analytics
- Account and Territory Management
- New Account Development
- Strategic Planning
- Multitasking and Organization
- Verbal and Written Communication
- Proficiency with MS Office and SalesForce Suite
- Strong Interpersonal Communication
- Leadership
Timeline
Creative Director
Green Acres Baptist Church
08.2023 - Current
Territory Sales Manager
Zynex Medical
09.2021 - 08.2022
Business Manager
PFS
10.2018 - 09.2021
Business Senior Analyst
PFS
07.2017 - 10.2018
Business Associate/Analyst
PFS
06.2014 - 07.2017
District Manager Sales
ADP
10.2013 - 06.2014
Bachelor of Arts - Public Relations & Communication
University of Oklahoma, Gaylord College of Journalism
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