Kenneth Morey
Orange Park,FL
Summary
Reliable Sales Associate who is friendly, knowledgeable and a hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. 8 time winner of the National Sales Leader Award.
Overview
20
20
years of professional experience
Work History
Sales Associate
American Freight Furniture and Mattress
Jack, FL
03.2010 - Current
- Consistently delivered excellent service upon customer arrivals.
- Assisted customers with product selection, sizing and styling.
- Communicated product, pricing, and service details effectively.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
Store Manager/Traveling Training Manager
Hooters Inc.
Jacksonville, FL
08.2004 - 03.2010
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Adhered to all health department regulations regarding food storage and preparation.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Traveled and trained managers for multiple locations.
- Managed large events at multiple locations.
Education
High School Diploma -
Orange Park High School
Orange Park, FL05-1983
Skills
- Customer Needs Assessment
- Upselling
- Order Processing
- Client Account Management
- POS System Operation
- Relationship Building
- Exceptional customer service
- Exceeds sales goals
- Merchandising knowledge
- Relationship selling
Timeline
Sales Associate
American Freight Furniture and Mattress
03.2010 - Current
Store Manager/Traveling Training Manager
Hooters Inc.
08.2004 - 03.2010
High School Diploma -
Orange Park High School
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