Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Ogbuokiri

Naperville

Summary

Dynamic Operations Supervisor at Penske Logistics with a proven track record in enhancing operational efficiency and enforcing safety standards. Skilled in conflict resolution and team leadership, I successfully implemented process improvements that reduced waste and elevated customer satisfaction. Committed to fostering a productive work environment through effective communication and strategic planning.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Penske Logistics
Naperville
08.2019 - Current
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Implemented process improvements to enhance operational efficiency and reduce waste.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.

Lead Receiver

Compass Group Management
Wheaton
08.2015 - 05.2019
  • Coordinated the unloading of shipments, ensuring efficient processing of incoming goods.
  • Inspected incoming materials for quality and compliance with company standards.
  • Managed documentation for all received products, maintaining accurate records.
  • Trained new staff on receiving protocols and safety procedures within the warehouse.
  • Developed strategies for improving efficiency within the receiving department.

Semi-professional Basketball

Premier Basketball League
Racine
08.2013 - 03.2015
  • Practiced regularly under the guidance of experienced professionals in order to improve technical abilities.
  • Attended regular team meetings to discuss performance and tactical adjustments.
  • Participated in community outreach programs to promote sportsmanship and teamwork.
  • Supported younger athletes as a mentor, sharing experience and insights.

Education

Associate of Science - Business Management

Robert Morris University
Chicago, IL
01-2012

Skills

  • Operational efficiency
  • Workflow supervision
  • Safety standards enforcement
  • Team leadership
  • Effective communication
  • Conflict resolution
  • Strategic planning
  • Customer complaint resolution
  • Workflow optimization

Certification

  • Positive Associate Relations Certificate, 2023
  • National Academy of Sports Medicine Certified Personal Trainer, 2019

Timeline

Operations Supervisor

Penske Logistics
08.2019 - Current

Lead Receiver

Compass Group Management
08.2015 - 05.2019

Semi-professional Basketball

Premier Basketball League
08.2013 - 03.2015

Associate of Science - Business Management

Robert Morris University

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Kenneth Ogbuokiri