Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Puhak

Vienna,OH

Summary

Dynamic professional with extensive experience at W. W. Williams, excelling in operations management and team development. Proven track record in optimizing inventory processes and enhancing customer satisfaction. Skilled in business development and adept at training staff, fostering a collaborative environment while ensuring compliance with industry standards.

Overview

11
11
years of professional experience

Work History

Assistant Branch Manager

W. W. Williams
10.2024 - Current
  • Assisted in daily branch operations to ensure smooth functioning and customer satisfaction.
  • Supported management in staff scheduling and training initiatives to enhance team performance.
  • Maintained accurate records of transactions and inventory to streamline branch processes.
  • Engaged with customers to address inquiries, providing exceptional service and resolving issues promptly.

Parts Manager

W. W. Williams
01.2021 - 10.2024
  • Managed inventory levels to ensure optimal stock availability and minimize delays.
  • Coordinated parts ordering process, liaising with suppliers for timely delivery.
  • Implemented efficient storage solutions to enhance accessibility and organization of parts.
  • Assisted in training new team members on inventory management software and procedures.

Service Estimator

W. W. Williams
10.2018 - 01.2021
  • Analyzed project specifications to prepare accurate cost estimates for equipment and services.
  • Collaborated with engineering teams to identify necessary materials and labor requirements for projects.
  • Developed comprehensive bid proposals, ensuring alignment with client expectations and project timelines.
  • Reviewed contract documents to confirm compliance with industry standards and regulations.

Diesel Technician

W. W. Williams
06.2016 - 10.2018
  • Diagnosed and repaired diesel engines, ensuring optimal performance and compliance with safety standards.
  • Conducted routine maintenance on heavy equipment, enhancing reliability and reducing downtime.
  • Collaborated with team members to troubleshoot mechanical issues, improving resolution times.
  • Utilized diagnostic tools and software to identify faults in electronic systems effectively.

Diesel Technician/ Working Foreman

Hunter Truck Sales & Services
06.2014 - 04.2016
  • Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
  • Conducted regular maintenance checks, enhancing vehicle lifespan and reducing downtime.
  • Led team in troubleshooting complex mechanical issues, improving resolution time by implementing effective strategies.
  • Mentored junior technicians, fostering skill development and promoting best practices in repair processes.

Education

Associate of Arts - Automotive Technology

New Castle School of Trades
Pulaski, PA
02-2008

Skills

  • Operations management
  • Account management
  • Team development
  • Compliance management

Timeline

Assistant Branch Manager

W. W. Williams
10.2024 - Current

Parts Manager

W. W. Williams
01.2021 - 10.2024

Service Estimator

W. W. Williams
10.2018 - 01.2021

Diesel Technician

W. W. Williams
06.2016 - 10.2018

Diesel Technician/ Working Foreman

Hunter Truck Sales & Services
06.2014 - 04.2016

Associate of Arts - Automotive Technology

New Castle School of Trades