Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Assistant ManagerManagerWork Type
Full TimeLocation Preference
On-SiteLocation: West Columbia, SCLexington, SC
Open to relocation: No
Open To Work
Kenneth Scott
West Columbia,SC
Work Preference
Summary
Detail-oriented Assistant Manager experienced in team leadership and operational procedures. Achieved improved efficiency and increased productivity through effective policy enforcement and relationship building. Focused on delivering high-quality customer service and driving business success.
Overview
22
22
years of professional experience
Work History
Assistant Manager
MCCARTHY Tire
Columbia, SC
11.2019 - 08.2026
- Supervised daily operations to ensure efficient tire installation and service.
- Managed inventory levels, coordinating with suppliers for timely restocking.
- Resolved customer inquiries promptly, fostering positive relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assisted in training new team members on company procedures and safety protocols.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Manager
University Tire and Auto
Orange, Virginia
11.2011 - 11.2019
- Managed daily operations of tire and auto services team.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Oversaw inventory management and procurement of automotive supplies.
- Developed training programs for new technicians and service staff.
- Coordinated customer service initiatives to enhance client satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented safety protocols and ensured compliance with industry regulations.
- Monitored staff performance and addressed issues.
- Facilitated regular team meetings to address challenges and share updates.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
ShopLead
Diversified Tire
, Alaska
04.2004 - 11.2011
- Checked incoming orders and organized new stock.
- Remained calm and composed in tense situations involving angry or upset customers.
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
Education
Tioga Central
Tioga Center, NYSkills
- Inventory management
- Customer relationship management
- Safety compliance
- Regulation compliance
- Employee training
- Team leadership
- Time management
- Workload management
- Problem solving
- Adaptability and flexibility
- Multitasking and organization
- Customer service
References
References available upon request.
Timeline
Assistant Manager
MCCARTHY Tire
11.2019 - 08.2026
Manager
University Tire and Auto
11.2011 - 11.2019
ShopLead
Diversified Tire
04.2004 - 11.2011
Tioga Central