Kenneth Velazquez
Summary
Knowledgeable IT technician with solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions. Demonstrated expertise in server room management and hardware maintenance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Technician
Connecticut State Colleges & Universities
01.2024 - 08.2024
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced APC batteries and monitored server room operations, ensuring servers performed optimally and adhered to maintenance protocols.
Veterinary Technician
Mattatuck Animal Hospital
01.2024 - 10.2024
- Managed detailed record-keeping and data entry for patient information, ensuring accuracy and compliance with clinic protocols, similar to maintaining secure IT systems.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care while multitasking.
Retail Sales Associate
CVS Health
11.2024 - Current
- Managed and maintained accurate inventory records using digital systems.
- Provided technical support to customers by troubleshooting point-of-sale (POS) systems.
Education
Bachelor of Science - Networking Information Technology
Central Connecticut State University
01-2027
Associate of Science - Cybersecurity
Connecticut State Colleges & Universities
Waterbury, CT05-2024
Skills
- Hardware installation
- Network configuration
- Network troubleshooting
- Desktop technical support
Certification
- Google IT Support Professional Certificate - Google.
Timeline
Retail Sales Associate
CVS Health
11.2024 - Current
IT Technician
Connecticut State Colleges & Universities
01.2024 - 08.2024
Veterinary Technician
Mattatuck Animal Hospital
01.2024 - 10.2024
Bachelor of Science - Networking Information Technology
Central Connecticut State University
Associate of Science - Cybersecurity
Connecticut State Colleges & Universities
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