Kenneth Young
Grove City,Ohio
Summary
Resourceful security professional with 6 years of experience maintaining secure environments, including 4.5 years in security management. 8 years experience in emergency response as an Army firefighter, including 1 year serving as a firefighter crew chief while deployed overseas. Skills developed by pertinent experience include situational awareness, composed demeanor, mentoring, excellent communication skills, and a team-focused attitude.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Dispatcher
Columbus Metropolitan Library
Columbus , OH
07.2022 - Current
- Maintained vigilance in observing and promptly handled fire, panic, and intrusion alarms while adhering to established protocols.
- Monitored multiple facilities using CCTV and performed dispatch duties simultaneously.
- Maintained constant monitoring of security guard posts to guarantee sufficient coverage.
- Managed schedules for 15 team members consisting of Dispatchers, Security Officers, and Security Leads.
- Collaborated with security and library staff, ensuring prompt attention to security issues and adherence to policies.
- Documented security-related situations and submitted comprehensive reports to supervisors.
Loss Prevention Team Lead
Scheels
Coralville, IA
12.2020 - 05.2022
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Implemented improvements to work processes and played an instrumental role in training new employees.
- Conducted candidate interviews and contributed to the selection process.
- Managed schedules for team of 11 personnel and ensured optimal staffing levels.
- Developed and implemented comprehensive training programs to educate non-security staff on loss prevention and security measures.
- Participated in regular meetings with store managers to discuss current security concerns and recommended solutions.
IT System Support Specialist
IP Pathways
Des Moines, IA
01.2020 - 11.2020
- Effectively handled installation, configuration, and management of client workstations, servers, and network devices.
- Provided technical support for resolving concerns pertaining to networks, workstations, and software.
- Collaborated with Help Desk to ensure projects and problems were addressed appropriately.
- Managed IT tickets and requests efficiently by assessing severity rankings and business disruption risks.
- Developed and implemented procedures for the installation, testing, maintenance and operation of systems equipment.
Firefighter/Crew Chief
U.S. Army Reserve
Des Moines, IA
01.2011 - 01.2019
- Responded to emergency calls involving vehicle crashes, fires, and medical emergencies.
- Trained and assessed probationary firefighters to ensure their competency.
- Monitored the computer aided dispatch station, prioritizing responses to public emergency and non-emergent calls and promptly dispatching police, fire and EMS.
- Managed the storage and maintenance of firefighting and rescue equipment, ensuring readiness for both emergency and training scenarios.
- Inspected various establishments such as schools, theaters, and office buildings to verify compliance with fire precautionary measures.
Accounting Assistant
EARL MAY
Shenandoah, IA
05.2018 - 10.2018
- Supported the finance department, accounting, and management team by completing routine clerical and accounting tasks.
- Prepared budgets, maintained reports, and completed basic bookkeeping and accounting duties for the company.
- Maintained accurate accounting records with client checks and cash receipts.
Armed Security Officer
Midwest Patrol & Investigative
Waverly, IA
04.2015 - 09.2016
- Secured premises and personnel by monitoring a CCTV system and patrolling the property.
- Responded to and thoroughly investigated all reported incidents.
- Completed reports by recording observations, information, occurrences, and surveillance activities.
- Collaborated with local law enforcement agencies to support criminal investigations.
Head of Security
Barmuda Companies
Cedar Falls, IA
02.2014 - 04.2016
- Monitored guests and staff to ensure safety and compliance with policies and procedures.
- Ensured security of main and service doors to prevent unauthorized entry.
- Managed employee work schedules to ensure coverage of all shifts.
- Prepared and submitted incident reports, coordinated with local law enforcement for special events and fire code inspections.
Education
Associate of Arts - Computer Science
Iowa Western Community College
Council Bluffs, IA12.2019
Some College (No Degree) - Fire Science / Emergency Medical Technician
Hawkeye Community College Main Campus
Waterloo, IA12.2015
Skills
- Verbal and Written Communication
- Training and mentoring
- Complex Problem Solving
- IT systems Management
- Incident Tracking Systems
- Adaptability
Accomplishments
- Designed an annual training program that taught proper response to building fire, active shooter, and environmental emergencies. Implemented the training to over 300 employees.
- Developed and lead a loss prevention and security training program for management, sales, and support staff.
- Selected by command staff to serve as the Crew Chief of the 294th Firefighting Detachment for an overseas deployment with United States Army.
Certification
- Emergency Medical Technician (Nationally Registered)
- Firefighter 1 & 2
- Airport Firefighter
- Confined Space Technical Rescuer 1 & 2
- Rope Technical Rescuer 1
- Fire Officer 1
- Fire Inspector 1
- Fire Instructor 1
Volunteer work
Johnson County Crime Stoppers Board of Directors - Johnson County, IA
United Action For Youth Juvenile Shoplifter Diversion Program - Iowa City, IA
Joppa Homeless Outreach - Des Moines, IA
Timeline
Security Dispatcher
Columbus Metropolitan Library
07.2022 - Current
Loss Prevention Team Lead
Scheels
12.2020 - 05.2022
IT System Support Specialist
IP Pathways
01.2020 - 11.2020
Accounting Assistant
EARL MAY
05.2018 - 10.2018
Armed Security Officer
Midwest Patrol & Investigative
04.2015 - 09.2016
Head of Security
Barmuda Companies
02.2014 - 04.2016
Firefighter/Crew Chief
U.S. Army Reserve
01.2011 - 01.2019
Associate of Arts - Computer Science
Iowa Western Community College
Some College (No Degree) - Fire Science / Emergency Medical Technician
Hawkeye Community College Main Campus
- Emergency Medical Technician (Nationally Registered)
- Firefighter 1 & 2
- Airport Firefighter
- Confined Space Technical Rescuer 1 & 2
- Rope Technical Rescuer 1
- Fire Officer 1
- Fire Inspector 1
- Fire Instructor 1
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