Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Raymond Newton

Koppel,PA

Summary

Accomplished professional with a proven track record in office administration and customer relations, notably at Maxim Healthcare. Skilled in document management and fostering continuous improvement, I excel in enhancing client satisfaction and streamlining operational efficiencies. Demonstrated ability to manage critical documentation and effectively communicate, ensuring compliance and operational excellence.

I am enrolled online at the University of Cincinnati for Substance Abuse Counseling and expect to graduate in 2027

Overview

2
2
years of professional experience

Work History

Receptionist

Valley Gastroenterology & Endoscopy
04.2024 - Current
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Prepared medical records for upcoming appointments
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Field Support Specialist

Maxim Healthcare
02.2023 - 03.2024
  • Managed all clinical documentation for our patients
  • Obtained service authorzations from insurance companies in order to provide services for patients
  • Processed payroll for our external staff
  • Greeted, directed, and accommodated all visitors to our office
  • Fielded or directed all incoming phone calls in order to provide the best service posible

Reimbursement Specialist

Maxim Healthcare
03.2022 - 01.2023


  • Supported company objectives by maintaining compliance with all relevant state and federal regulations governing medical billing practices.
  • Identified trends in reimbursement denials, recommending process improvements to minimize future occurrences.
  • Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.

Education

Currently Enrolled - Substance Abuse Counseling

University of Cincinnati
Cincinnati, OH
08.2027

No Degree - Journalism

Howard Community College
Columbia, MD

Skills

  • Telephone skills
  • Document Management
  • Data Entry
  • Customer and client relations
  • Office Administration

Timeline

Receptionist

Valley Gastroenterology & Endoscopy
04.2024 - Current

Field Support Specialist

Maxim Healthcare
02.2023 - 03.2024

Reimbursement Specialist

Maxim Healthcare
03.2022 - 01.2023

Currently Enrolled - Substance Abuse Counseling

University of Cincinnati

No Degree - Journalism

Howard Community College
Kenneth Raymond Newton