
Compassionate professional with strong customer care skills in medical administration. Experienced in scheduling, insurance verification, and patient support, consistently ensuring a positive experience for patients. Over 20 years of medical office experience
Scheduled office appointments as well as cardiac testing.
Answered incoming calls to assist patients with questions, scheduling and directions
Entered and updated demographic information as well as insurance coverage
Provided excellent customer care with compassion, politeness and friendliness
Over my fifteen years at this location I covered many duties including:
Checking patients in and out for treatment
Answering multi line phones
Entering and updating demographics
Capturing insurance coverage and verifying benefits as needed
Scheduling office appointments
Sending referrals to specialty clinics
Collecting copays and payments
Medical record updates and organization
Experience in both Microsoft Word and Excel
Providing excellent patient care with friendliness and profressionalism
Patient check in and check out
Answering multi line phones
Collecting and updating demographic information
Collecting co pays and payments
Scheduling office appointments and imaging tests
Medical record updates, scanning and organization
Collecting and verifying insurance coverage
Providing excellent patient care with professionialism, compassion and friendliness