Kenny Baeza
City Barbers & Stylists
Cheyenne
2027
years of professional experience
Dynamic District Manager at BJ Services with proven leadership skills and a strong focus on strategic planning. Expert in operations management and team development, driving revenue growth through effective recruiting and training. Committed to enhancing customer relations and achieving performance metrics, fostering a high-performing team culture.
Work History
District Manager
Barbershop Owner
5 Years 4 Months- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Developed and implemented marketing strategies to increase clientele and brand visibility.
- Trained and mentored junior stylists, enhancing team skills and service quality.
- Oversaw inventory management, maintaining optimal stock levels of products and supplies.
- Fostered strong client relationships, resulting in increased loyalty and repeat business.
- Streamlined appointment scheduling processes to improve efficiency and reduce wait times.
- Evaluated industry trends to adapt services, ensuring competitiveness in the market.
- Coordinated special events and promotions to drive traffic and engagement within the community.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Barber License - Barber School
High School Diploma
Skills
Leadership skills
Recruiting and hiring
Strategic planning
Customer service
Training and coaching
Attention to detail
Goal setting and performance metrics
Operations management
Customer relations
Staff development
Team development
Financial management
Decision-making
Team building practices
Operations improvements
Team leadership
Staff management
Conflict management
Leadership development
Policies and procedures
Timeline
Barbershop Owner
City Barbers & Stylists
06.2021 - CurrentRead More
District Manager
BJ Services
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Cheeks Beauty Academy
Barber License from Barber School
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Liberal High School
High School Diploma
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