Kenny Heslep
Tustin ,CA
Summary
Rock climber of 20 years who loves all aspects of the sport. Especially teach and mentoring new climbers or those looking to expand their skills and knowledge.
Overview
2021
2021
years of professional experience
Work History
Regional Manager
People Assisting the Homeless (P.AT.H.)
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Case Manager
People Assisting the Homeless (P.A.T.H.)
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
EMT
Royal Ambulance
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
Woodworker
Self
Agua Dulce, CA
07.2012 - 06.2020
- Measured and cut materials in adherence to schematic drawings.
- Completed general finish work and sanding.
- Contributed to customer satisfaction by delivering high-quality, handcrafted products tailored to their needs.
- Demonstrated in-depth knowledge of sanders, saws and routers.
- Assisted clients with project planning, providing expert advice on wood selection, finishes, and design elements.
- Completed repair jobs efficiently restoring damaged furniture pieces to their original condition.
- Delivered precise craftsmanship for intricate woodworking tasks such as carving, veneering, or inlay work.
- Collaborated with team members for the successful completion of custom furniture projects on schedule.
Education
Psychology
College of The Canyons
Valencia, CASkills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Staff supervision
- Performance management
- Project management
- Business development and planning
Timeline
Woodworker
Self
07.2012 - 06.2020
Regional Manager
People Assisting the Homeless (P.AT.H.)
Case Manager
People Assisting the Homeless (P.A.T.H.)
EMT
Royal Ambulance
Psychology
College of The Canyons