Kenny McIntosh
Brooklyn,NY
Summary
Proven sales and customer service professional with a track record of enhancing customer satisfaction and streamlining operations at Dollar Tree. Demonstrates exceptional teamwork, collaboration, and problem-solving abilities. Achieved significant improvements in customer engagement and operational efficiency, leveraging skills in time management and customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dollar Tree
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stock Associate
Bed Bath & Beyond
01.2021 - 07.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
Concessions Worker
Madison Square Garden, MSG
12.2017 - 03.2019
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
GED -
South Shore Highschool
Brooklyn, NY06.2007
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Dollar Tree
09.2024 - Current
Stock Associate
Bed Bath & Beyond
01.2021 - 07.2023
Concessions Worker
Madison Square Garden, MSG
12.2017 - 03.2019
GED -
South Shore Highschool
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