Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenny Pugh

Portland,OR

Summary

Driven and adaptable professional with a proven track record in customer service and teamwork, honed at Home Depot and across diverse roles in construction and hospitality. Excels in problem-solving and efficient time management, leveraging forklift expertise and exceptional people skills to achieve and exceed targets. Demonstrates a strong commitment to continuous improvement and team collaboration.

Overview

13
13
years of professional experience

Work History

Sales Associate

Home Depot
Happy Valley, OR
12.2022 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Loaded and unloaded store merchandise using a forklift and pallet jacks.

Residential Remodeling

New Image Handyman Services
Forks, Washington
10.2018 - 08.2022

Remodel residential housing.

Cook's Assistant

The Inn Place
Forks, WA
04.2016 - 09.2018
  • Worked with chef to prepare daily food specials and other supplies.
  • Followed recipes closely for consistent taste, quality and presentation.
  • Placed orders to restock items before supplies ran out.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Monitored food quality and temperature for safe consumption.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained efficiency and flow of Type kitchen by helping lead cook complete Type tasks.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Framing/Remodel

Right Angle Construction NWA
Oregon City, OR
09.2010 - 02.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Diploma -

Winston Churchill High School
Eugene, OR
06.1987

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Adapt to diverse groups
  • Honest and Dependable
  • Attention to Detail
  • Team Cooperation
  • Ability to Lift 40 pounds
  • Forklift/pallet jack experience

Timeline

Sales Associate

Home Depot
12.2022 - 11.2023

Residential Remodeling

New Image Handyman Services
10.2018 - 08.2022

Cook's Assistant

The Inn Place
04.2016 - 09.2018

Framing/Remodel

Right Angle Construction NWA
09.2010 - 02.2016

Diploma -

Winston Churchill High School
Kenny Pugh