Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kenny Sidoles

Kenny Sidoles

Miami,FL

Summary

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service.

Overview

1
1
Certification

Work History

Crew Member

Five guys
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Monitored areas for security issues and safety hazards.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Lobby Attendant

Five Guys
  • Guide patrons to exits or provide other instructions or assistance in case of emergency
  • Maintain order and ensure adherence to safety rules
  • Direct patrons to restrooms, concession stands and telephones
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Handled emergency situations to maintain safety of staff and customers.
  • Checked IDs for age-restricted shows in compliance with regulations.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

Education

Certification - Computer And Information Systems Security

Miami Dade College
Miami, FL
08.2024

High School Diploma -

KENNY SIDOLES
06.2022

Skills

  • Cash Handling
  • Order Management
  • Customer Engagement
  • Telephone Etiquette
  • Food Handling Safety
  • Reliability
  • Superb Surveillance Skills
  • Keen Observer
  • Legible Report Writing
  • Relationship Building and Management
  • Complex Problem-Solving

Certification

Auto CAD, May 2021 - Present

Languages

Creole
Native or Bilingual

Timeline

Crew Member

Five guys

Lobby Attendant

Five Guys

Certification - Computer And Information Systems Security

Miami Dade College

High School Diploma -

KENNY SIDOLES

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