Kenny Weir
Newark,DE
Summary
Communications Specialist with over 5 years of diverse experience, adept at enhancing customer interactions and streamlining data processes. Proficient in video editing, public speaking, and content creation, utilizing tools like Canva and Photoshop to deliver compelling digital content. Demonstrates a proven track record in improving user experience and client retention through detailed analysis and customized solutions.
Overview
5
5
years of professional experience
Work History
Credit Assistance Specialist
Bank Of America
10.2023 - 04.2024
- Devised innovative debt collection strategies using diverse tools
- Implemented beneficial programs for both bank and customers
- Performed detailed analytical assessments to understand client situations
- Managed inbound and outbound calls to both individuals and businesses
Website Contractor
GACEC
02.2023 - 06.2023
- Researched and enriched educational resources for the DelDHub website
- Analyzed and inputted data for website enhancement
- Streamlined data entry processes, enhancing website accuracy and efficiency.
- Rectified website issues, ensuring a seamless user experience
- Presented informational website guides to educators and state legislators at cadre meetings
Film Screener Intern
Flix Premiere
11.2022 - 04.2023
- Analyzed multiple independent and foreign films weekly
- Rated films based on a multi-metric scoring rubric and entered data analysis into research forms
- Presented to superiors and associates in weekly conference calls
Social Media Ambassador
DoMore24DE
01.2023 - 03.2023
- Worked with Christina Cultural Arts Center nonprofit agency
- Created social media posts and informational graphics to highlight upcoming events
- Wrote email prompts for community outreach and subscriber engagement
Server
Fieldstone Golf Club
05.2019 - 11.2022
- Delivered impeccable service by serving food and beverages to club members
- Successfully memorized the tastes and preferences of approximately 500 members
- Worked collaboratively with the food and beverage team to plan and execute banquets and events
- Coordinated large-scale events with golf staff and crew
- Stepped into grounds crew and kitchen staff roles when needed, demonstrating adaptability
Education
Bachelor of Arts - Media Communications
University of Delaware
Newark, DE05.2023
Skills
- Customer Relations
- Documentation Management
- Quality Assurance
- Social Media Management
- Copywriting
- SEO
- Data Entry
- Data Analysis
- Video Editing
- Photo Editing
- Microsoft Office
- Graphic Design
- Email Marketing
- Digital Marketing
Timeline
Credit Assistance Specialist
Bank Of America
10.2023 - 04.2024
Website Contractor
GACEC
02.2023 - 06.2023
Social Media Ambassador
DoMore24DE
01.2023 - 03.2023
Film Screener Intern
Flix Premiere
11.2022 - 04.2023
Server
Fieldstone Golf Club
05.2019 - 11.2022
Bachelor of Arts - Media Communications
University of Delaware
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